Vendor Feedback Communication Survey Form
Vendor Feedback Communication Survey Form
Overall, how would you rate the quality of our communication?
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1
2
3
4
5
How responsive have we been to your inquiries?
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Not responsive
1
2
3
4
Extremely responsive
5
1 is Not responsive, 5 is Extremely responsive
How clear and understandable is our communication with you?
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Not clear at all
1
2
3
4
Very clear
5
1 is Not clear at all, 5 is Very clear
How well do we keep you informed about important updates?
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Not at all
1
2
3
4
Extremely well
5
1 is Not at all, 5 is Extremely well
How easy is it to reach the appropriate contact person?
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Very difficult
1
2
3
4
Very easy
5
1 is Very difficult, 5 is Very easy
How satisfied are you with the timeliness of our communication?
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Not satisfied
1
2
3
4
Very satisfied
5
1 is Not satisfied, 5 is Very satisfied
How would you describe our communication style?
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Professional
Friendly
Direct
Formal
Other
Which communication channels do you prefer when working with us? (Select all that apply)
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Email
Phone
Video calls
Messaging apps
Other
What aspects of our communication do you feel could be improved?
Please share any additional comments or suggestions regarding our communication.
Submit Feedback
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