Email Backlog Report Form
Report and describe incidents of email backlog to help us address issues quickly and efficiently.
Your Full Name
*
First Name
Last Name
Your Email Address
*
example@example.com
Team or Department
*
When did the email backlog start?
*
 -
Month
 -
Day
Year
2 digit month, 2 digit day, 4 digit year
Date
Hour Minutes
AM
PM
AM/PM Option
Estimated Number of Backlogged Emails
*
What do you believe is the primary cause?
*
High incoming email volume
System outage or technical issue
Staffing shortage
Process bottleneck
Other
Describe the business impact
*
What actions have already been taken?
*
What action or support do you need?
*
Attach any relevant files (optional)
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