Level 2 Customer Satisfaction Survey Form
Please complete the Level 2 Customer Satisfaction Survey to help us improve your experience. Your feedback is highly valued.
How satisfied are you with your overall experience?
*
1
2
3
4
5
How likely are you to recommend our service to others?
*
Not likely at all
0
1
2
3
4
5
6
7
8
9
Extremely likely
10
0 is Not likely at all, 10 is Extremely likely
How would you rate the quality of our product?
*
1
2
3
4
5
How satisfied are you with the speed of customer support?
*
1
2
3
4
5
Which of the following best describes your most recent interaction with our service?
Resolved my issue quickly
Resolved my issue, but it took longer than expected
Did not resolve my issue
I have not contacted support
Please rate your agreement with the following statements:
*
Rows
Strongly Disagree
Disagree
Neutral
Agree
Strongly Agree
The product is easy to use
1
2
3
4
5
The features meet my needs
6
7
8
9
10
The service is reliable
11
12
13
14
15
Which feature do you find most valuable?
Please Select
Ease of use
Advanced features
Customer support
Integration capabilities
Other
What could we improve to better serve you?
Do you have any additional comments or suggestions?
Would you like to be contacted for follow-up about your feedback?
Yes
No
Submit Feedback
Should be Empty: