Tax Filing Platform Feedback Survey Form
Share your honest feedback to help us improve your experience with our tax filing platform. Your responses are anonymous and valued.
How satisfied are you with the tax filing platform overall?
*
1
2
3
4
5
Which features have you used most frequently?
*
Income Tax Filing
Document Upload
Tax Calculator
Live Chat Support
Payment Processing
Other
How easy was it to navigate the platform?
*
Very Difficult
1
2
3
4
Very Easy
5
1 is Very Difficult, 5 is Very Easy
Please rate the usefulness of the following features:
*
Rows
Not Useful
Somewhat Useful
Very Useful
Guided Tax Filing
1
2
3
Document Upload
4
5
6
Real-time Error Checking
7
8
9
Customer Support
10
11
12
How responsive did you find our customer support?
*
Extremely Responsive
Somewhat Responsive
Neutral
Somewhat Unresponsive
Extremely Unresponsive
Did you experience any technical issues while using the platform?
*
No issues
Minor issues
Major issues
How likely are you to recommend the tax filing platform to others?
*
Not Likely
0
1
2
3
4
5
6
7
8
9
Extremely Likely
10
0 is Not Likely, 10 is Extremely Likely
What was your primary reason for choosing our platform?
*
Ease of Use
Feature Set
Pricing
Referral
Other
What improvements would most enhance your experience?
Any additional comments or suggestions?
Submit Feedback
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