BNPL Financial Stress Survey Form
Please complete this short survey to help us understand your experience with Buy Now, Pay Later (BNPL) services and financial stress. Your responses are anonymous and will help improve BNPL offerings.
How often do you use Buy Now, Pay Later (BNPL) services?
*
Never
Rarely (a few times a year)
Sometimes (monthly)
Frequently (weekly)
How would you rate your overall financial stress in the past month?
*
1
2
3
4
5
To what extent do you agree with the following statements about your BNPL experience?
*
Rows
Strongly Disagree
Disagree
Neutral
Agree
Strongly Agree
BNPL makes it easier to manage my purchases
1
2
3
4
5
BNPL repayments sometimes cause me stress
6
7
8
9
10
I feel in control of my BNPL payments
11
12
13
14
15
BNPL encourages me to spend more than I would otherwise
16
17
18
19
20
Have you ever missed a BNPL repayment?
*
Yes
No
If yes, how did missing a BNPL repayment affect you?
*
Increased stress or anxiety
No significant impact
I have never missed a repayment
How confident are you in keeping up with your upcoming BNPL payments?
*
Not confident at all
1
2
3
4
Very confident
5
1 is Not confident at all, 5 is Very confident
What is your primary reason for using BNPL services?
*
To spread out payments
To access items I couldn't otherwise afford
For convenience
To avoid using credit cards
Other
How easy is it for you to keep track of all your BNPL repayments?
*
Very difficult
1
2
3
4
Very easy
5
1 is Very difficult, 5 is Very easy
Have you adjusted your monthly budget because of BNPL payments?
*
Yes, I have reduced spending elsewhere
Yes, I have increased my budget for BNPL
No change
Do you feel you have enough information to make informed decisions about using BNPL services?
*
Yes
No
Not sure
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