Luxury Fashion Marketplace Evaluation Survey
Please share your feedback to help us enhance your luxury fashion shopping experience. Your responses are confidential and will only be used to improve our marketplace.
How would you rate your overall satisfaction with our luxury fashion marketplace?
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1
2
3
4
5
How easy was it to navigate and find products on the platform?
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Very Difficult
1
2
3
4
Very Easy
5
1 is Very Difficult, 5 is Very Easy
How would you rate the quality and authenticity of the products you viewed or purchased?
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Very Poor
1
2
3
4
Excellent
5
1 is Very Poor, 5 is Excellent
How satisfied were you with the customer service experience?
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Very Dissatisfied
1
2
3
4
Very Satisfied
5
1 is Very Dissatisfied, 5 is Very Satisfied
How likely are you to recommend our marketplace to others?
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Not Likely
1
2
3
4
Extremely Likely
5
1 is Not Likely, 5 is Extremely Likely
Which features do you value most when shopping for luxury fashion online? (Select all that apply)
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Wide product selection
Authenticity guarantee
Exclusive brands
Seamless checkout
Fast delivery
High-quality images
Other
How visually appealing do you find the design and layout of our marketplace?
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Not Appealing
1
2
3
4
Extremely Appealing
5
1 is Not Appealing, 5 is Extremely Appealing
How secure and trustworthy do you find our platform?
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Not Trustworthy
1
2
3
4
Extremely Trustworthy
5
1 is Not Trustworthy, 5 is Extremely Trustworthy
What improvements would you like to see in our luxury fashion marketplace?
Any additional comments or suggestions?
Submit Feedback
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