Student Complaint Feedback Survey Form
Please share your feedback about your recent complaint experience to help us improve our services. Your responses are confidential and valued.
Which department or program are you enrolled in?
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Please Select
Business
Engineering
Arts & Humanities
Sciences
Other
What was the main nature of your complaint?
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Academic
Administrative
Facilities
Student Services
Other
How satisfied were you with the communication during the complaint process?
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1
2
3
4
5
How timely was the response to your complaint?
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Very timely
Somewhat timely
Neutral
Somewhat delayed
Very delayed
How fair do you feel the resolution of your complaint was?
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1
2
3
4
5
How likely are you to use the complaint process again if needed?
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Very likely
Somewhat likely
Neutral
Somewhat unlikely
Very unlikely
Would you recommend the complaint process to other students?
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Yes
No
Not sure
Please rate your overall satisfaction with the complaint process.
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1
2
3
4
5
What could we do to improve the complaint process? (Optional)
Any additional comments or suggestions? (Optional)
Submit Feedback
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