Client Communication Satisfaction Survey
Share your feedback on our communication quality to help us improve your experience.
Please rate the overall quality of our communication with you.
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1
2
3
4
5
How clear and understandable was our communication?
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Not clear at all
1
2
3
4
5
6
Extremely clear
7
1 is Not clear at all, 7 is Extremely clear
How promptly did we respond to your inquiries?
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Very slow
1
2
3
4
5
6
Very prompt
7
1 is Very slow, 7 is Very prompt
How professional was our communication style?
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Not professional
1
2
3
4
5
6
Extremely professional
7
1 is Not professional, 7 is Extremely professional
Which communication channel did you find most effective?
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Email
Phone Call
Video Conference
Messaging App
Client Portal
Other
How well did our communication meet your expectations?
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Did not meet
1
2
3
4
5
6
Exceeded expectations
7
1 is Did not meet, 7 is Exceeded expectations
Please indicate your agreement with the following statements about our communication.
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Rows
Strongly Disagree
Disagree
Neutral
Agree
Strongly Agree
The information provided was relevant to my needs
1
2
3
4
5
I felt listened to and understood
6
7
8
9
10
Follow-up communication was timely
11
12
13
14
15
Communication was courteous and respectful
16
17
18
19
20
How likely are you to recommend our services based on our communication?
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Not likely
0
1
2
3
4
5
6
7
8
9
Extremely likely
10
0 is Not likely, 10 is Extremely likely
What is your preferred method for future communications?
Email
Phone Call
Video Conference
Messaging App
Client Portal
Other
Please share any additional comments or suggestions regarding our communication.
Submit Feedback
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