Employee Evaluation Service Quality Survey Form
Please complete this survey to help us assess and improve employee service quality. Your feedback is valuable and confidential.
Employee Name
*
First Name
Last Name
Department
*
Please Select
Customer Support
Sales
Technical Support
Human Resources
Finance
Other
Date of Evaluation
*
 -
Month
 -
Day
Year
2 digit month, 2 digit day, 4 digit year
Date
Overall Service Quality
*
1
2
3
4
5
Please rate the following aspects of the employee's service:
*
Rows
Excellent
Good
Average
Poor
Professionalism
1
2
3
4
Communication
5
6
7
8
Responsiveness
9
10
11
12
Problem-Solving
13
14
15
16
Attention to Detail
17
18
19
20
How likely are you to recommend this employee's service to others?
*
Not at all likely
1
2
3
4
5
6
7
8
9
Extremely likely
10
1 is Not at all likely, 10 is Extremely likely
What did the employee do particularly well?
What could the employee improve?
Did the employee resolve your issue or fulfill your request?
*
Yes
Partially
No
Additional comments or suggestions
Submit Evaluation
Should be Empty: