Fundraising Platform Donor Lifecycle Evaluation Survey Form
Please help us improve your experience by completing this survey. Your feedback on the donor journey is valuable and will be used to enhance our fundraising platform.
Which stage best describes your current relationship with our fundraising platform?
*
Prospective donor
First-time donor
Occasional donor
Regular donor
Major donor
Lapsed donor
How frequently have you donated to causes on our platform in the past year?
*
I have not donated yet
Once
2-3 times
4-6 times
More than 6 times
When was your most recent donation through our platform?
*
Within the past month
1-3 months ago
4-6 months ago
7-12 months ago
Over a year ago
I have not donated yet
What motivates you most to give through our fundraising platform? (Select all that apply)
*
Desire to support causes I care about
Trust in the platform
Ease of donating
Personal connection to a campaign
Community involvement
Tax benefits
Other
Which communication channels do you prefer for updates about your donations?
*
Email
Text message (SMS)
Platform notifications
Phone call
No updates needed
Please rate your satisfaction with the following aspects of our platform:
*
Rows
Very dissatisfied
Dissatisfied
Neutral
Satisfied
Very satisfied
Ease of making a donation
1
2
3
4
5
Clarity of donation process
6
7
8
9
10
Transparency of where funds go
11
12
13
14
15
Quality of communication
16
17
18
19
20
Recognition and appreciation
21
22
23
24
25
How would you rate the quality of stewardship (acknowledgment, updates, and gratitude) provided by our platform?
*
1
2
3
4
5
How likely are you to make another donation through our platform in the future?
*
Not at all likely
1
2
3
4
5
6
7
8
9
Extremely likely
10
1 is Not at all likely, 10 is Extremely likely
How likely are you to recommend our fundraising platform to others?
*
Not at all likely
1
2
3
4
5
6
7
8
9
Extremely likely
10
1 is Not at all likely, 10 is Extremely likely
Please share any suggestions or feedback to help us improve your donor experience.
Submit Survey
Should be Empty: