Order-to-Cash and Procure-to-Pay Process Assessment Form
Assess your organization's Order-to-Cash and Procure-to-Pay processes, performance, and opportunities for improvement.
Organization and Assessment Context
Organization Name
*
Respondent Name and Role
*
Assessment Scope
*
Order-to-Cash (O2C)
Procure-to-Pay (P2P)
Both processes
Order-to-Cash Assessment
O2C Process Maturity
*
Ad hoc
1
2
3
4
Optimized
5
1 is Ad hoc, 5 is Optimized
O2C Capability Assessment
*
Rows
1 — Ad hoc
2
3
4
5 — Optimized
Order capture and validation
1
2
3
4
5
Credit and order release
6
7
8
9
10
Fulfillment handoff
11
12
13
14
15
Invoicing
16
17
18
19
20
Collections and dispute management
21
22
23
24
25
Cash application and reconciliation
26
27
28
29
30
O2C Performance Measures
Procure-to-Pay Assessment
P2P Process Maturity
*
Ad hoc
1
2
3
4
Optimized
5
1 is Ad hoc, 5 is Optimized
P2P Capability Assessment
*
Rows
1 — Ad hoc
2
3
4
5 — Optimized
Requisition and approval
31
32
33
34
35
Supplier onboarding and management
36
37
38
39
40
Purchase order creation
41
42
43
44
45
Receipt and invoice matching
46
47
48
49
50
Exception handling
51
52
53
54
55
Payment processing and reconciliation
56
57
58
59
60
P2P Performance Measures
Submit Assessment
Should be Empty: