Our Service Terms
It is our desire to serve each customer with the best product design to meet their business, ministry, event or organization need. To help aid us in this journey of customer relationship, we ask for your understanding that Compel 1 Advertising is a business led by Christians. Our time and efforts to meeting your need is indispensable with several hours of designing. We love what we do and we pray that you would love it as well!
Our business believes in Kingdom Business Principles. Kingdom Building principles is like a kingdom. It depends on the citizens to finance the economic conditions of the Kingdom. The baker and butcher depends on each other to make trade, exchange and purchase. Likewise, we are to our customers. Let’s be about the Kingdom business and support each other.
Unfortunately, we do not accept IOU’s. We expect all customers to comply with our business practices not limited to deposits and submission of all requested items for timely initiation of projects.
Let’s embrace, 1 Corinthians 9:14: "Or I only and Barnabas, have not we power to forbear working? Who goeth a warfare any time at his own charges? who planteth a vineyard, and eateth not of the fruit thereof (do YOU work for free)? or who feedeth a flock, and eateth not of the milk of the flock? Say I these things as a man? or saith not the law the same also? For it is written in the law of Moses, Thou shalt not muzzle the mouth of the ox that treadeth out the corn. Doth God take care for oxen? Or saith he it altogether for our sakes? For our sakes, no doubt, this is written: that he that ploweth should plow in hope; and that he that thresheth in hope should be partaker of his hope. If we have sown unto you spiritual things, is it a great thing if we shall reap your carnal things? If others be partakers of this power over you (we pay others for their services daily), are not we rather? …Do ye not know that they which minister about holy things live of the things of the temple? and they which wait at the altar are partakers with the altar? Even so hath the Lord ordained that they which preach the gospel should live of the gospel."
Service Expectations
You will be notified after receipt of your project request AND a minimum design deposit fee ($75 for logo and $125 for websites) has been received. In order for your project to be initiated your deposit is required to be paid along with ALL details requested about your project.
All photos utilize must be of good quality photos which consist of a 300 dpi or higher and at least 1200px (WxH) in electronic format from a digital camera.
Please allow up to 6 weeks for website and up to 7 days for website updates. Unfortunately, after third revision and all means of satisfaction has been exhausted between the customer and Compel1, monies will be gladly refunded minus 50% of deposit already paid. This includes any changes to your projects (eg. address , dates, times, locations, color schemes, etc). Any changes thereafter, will be considered a new project and the design fee will be applied.
It is the customer's responsibility to review each draft to ensure information is accurate.
Please determine you turnaround period for release of your website to be completed. Consider additional days for printed items.