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  • Flow Cytometry Shared Facility

    User Satisfaction Survey

  • Personal Details

  • What research group are you a part of?*
  • Which applies to your use of the flow facility?*
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  • Have you used other flow cytometry facilities since you became a user of our facility?*

  • General Feedback

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  • Is the flow cytometry personnel available to answer questions or troubleshoot problems during regular business hours?*
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  • When using the flow facility, what is most important to you?*

  • In what area do you think the flow facility is strongest?*

  • In what area do you think the flow facility is weakest?*

  • Which do you use / intend to use?*

  • Instruments - Analyzers

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  • Are technical problems on analyzers resolved in a timely way?*
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  • In the past year, how many of your analyzer runs have resulted in unusable outcomes?*
  • Do you believe that this was the fault of the Flow Facility*

  • Instruments - Sorters

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  • How do you use the sorters?*
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  • In the past year, how many of your sorts have resulted in unusable outcomes?*
  • Do you believe that this was the fault of the Flow Facility*

  • User Training

  • Have you been through our user training?*
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  • Are you interested in more advanced user training?

  • Personel Expertise

  • Are you aware that we can provide technical expertise for your assay?*
  • Have you used other Flow Cytometry facilities?*

  • Conclusion

  • Will your usage change in the next year?*
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  • Should be Empty: