OUTBOUND CALL TRACKER
PC Date
*
/
Month
/
Day
Year
Date Picker Icon
PC Time
*
1
2
3
4
5
6
7
8
9
10
11
12
:
Hour
00
10
20
30
40
50
Minutes
AM
PM
AM/PM Option
Avaya ID
*
Phone Number
*
Format: 0000000000.
Transfer Trigger
*
Additional Assistance
Escalation
Type:
*
Transfer
Conference
Consult
Reason
*
Transferred to
Department Transferring To
Naga Escal Team
IQ
Consult with which Dept
CS
Chamberlain
Dispatch
IQ
Naga Escal Team
OEM
PA
Parts
Service
Whirlpool
Buy-Out
Product Safety
Others
Submit
Should be Empty: