Monthly Technician Evaluation
Technician being reviewed
*
Date
Licensed
Technician
Applicator
Categories
Household Pest
Lawn/Turf (ornamental)
Termite
Mosquito
Administraive
Weekly tasks
Rows
Always
Requires prompting
Infrequent
Truck Inspections
1
2
3
Daily Numbers
4
5
6
Continual Education (Pointe U, pest web)
7
8
9
Comments
Check collection %
Company standard is 20%
Inside %
Company standard is 30%
Overtime
Productivity last month
Uniform
1
2
3
4
5
Service
Address inspected to make sure at correct home.
Complete
Not Complete
Discuss products used and target pests with customer
Complete
Not Complete
Service aspects
Rows
Meets expectations
Needs improvement
Not applicable
Customer greeting
10
11
12
Explain to customer products used and pests targeting
13
14
15
Offer the inside and garage to each home
16
17
18
Webster used on 1st and 2nd stories, porch, garage
19
20
21
Granular treatment- right application and amount
22
23
24
Liquid treatment- 3x3 foundation, first story eaves, around windows and shutters
25
26
27
Rodent stations check
28
29
30
Glue boards check and replace in garage
31
32
33
Pest entry points found or inspected for
34
35
36
Inside inspection/service
37
38
39
Invoice done correctly
40
41
42
Service notice left for those not home and no email address
43
44
45
Leave an envelope for those paying by check
46
47
48
Ask if they would like to switch to APAY
49
50
51
Ask for emails for those without
52
53
54
Call customer to let them know if showing up in 2nd hour
55
56
57
Before leaving call #1 phone and leave message explaining service
58
59
60
At least 20 minutes spent at Quarterly customers
61
62
63
At least 45 minutes spent at Initial customers
64
65
66
Daily numbers entered same day (right after you park your van)
67
68
69
Products checked out immediately after you take them from product room
70
71
72
Products and target pests recorded in tech routes
73
74
75
Comments on service
Driving
Five Keys to Safe Driving
Rows
Meets expectations
Needs improvement
Not applicable
Key 1: Aim High In Steering (Look ahead a minimum of 15 seconds)
76
77
78
Key 2: Get the Big Picture (4-second minimum following distance)
79
80
81
Key 2: Get the Big Picture (Scan mirrors every 5-8 seconds)
82
83
84
Key 3: Keep Your Eyes Moving (avoid focusing on an object for more than 2 seconds)
85
86
87
Key 4: Leave Yourself an Out (surround yourself with space)
88
89
90
Key 5: Make Sure They See You (make eye contact)
91
92
93
Avoid Backing (park where no backing is necessary)
94
95
96
Backing (Get Out And Look G.O.A.L, before backing to make sure nothing behind)
97
98
99
Speed
100
101
102
Following Distance
103
104
105
Excessive Acceleration and Braking (wearing out brakes)
106
107
108
Other Comments on Driving (things to work on, things did well)
Personal Development
What were the goals from the last review? What progress was made towards those?
What goals would we like to accomplish before the next review?
Technician Comments
Comments
Technician email
Technician Signature
Supervisor Signature
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