Exchange & Return Authorization

Return & Exchange Authorization
All questions with a red asterisk * must be completed before clicking next or submitting the form
Date of Exchange/Return
MonthDayYear
Defaults to today's date
Choose type of transaction
Your Name:
Only your FIRST and LAST name
Your MFRM Email Address
example@example.com
Original Sales Order #:
Original Sales Order Store #:
Customer Number:
Customer Name:
Original SO Delivery Date:
MonthDayYear
1
Sleep Trial Days
Do Not Enter Any Information Here
The guest is {sleepTrial42} days into their 120 Day Sleep Trial
Original Associate Contacted:
Primary Sales Associate on Original SO:
Only FIRST and LAST name
Secondary Sales Associate on Original SO (if any):
Only FIRST and LAST name
Adj. Base on Original SO:
Short Description of Product Being Returned
Model Name, Size, etc...
Short Description of Reason for Exchange Return
Reason for Exchange/Return
Return/Exchange Sales Order Number:
Exchange/Return Scheduled Delivery Date:
MonthDayYear
2
Primary Sales Associate on Exchange/Return SO:
Only FIRST and LAST name
Secondary Sales Associate on Exchange/Return SO (if any):
Only FIRST and LAST name
Short Description of Outgoing Product
Model Name, Size, etc...Enter None if none
Should be Empty:

Return & Exchange Authorization