1) What WebEx services do you use?*

Personal Meetings (i.e., non-scheduled meetings initiated on the fly) Teleconferencing (i.e., meetings scheduled via Outlook) Video Conferencing,including screen sharing (i.e., meetings scheduled via outlook) Webinars

2) Are you satisfied with the WebEx conferencing system so far?Type a question

Yes No

If you selected no, please tell us more.

3) How does WebEx perform compared to our existing Telus conference lines?

Improvement No difference Inferior

4) What, if any, conferencing tool did you usevprior to WebEx? E.g., Adobe Connect,Skype, GoToMeeting, Telus conference lines, etc.

5) How easy is WebEx to use:

Very Easy Easy Difficult

If difficult, please tell us more

6) Was the training material you were provided helpful & easy to use?

Yes No

If no, please tell us how we can improve the material.

7) Did you experience problems using WebEx?

Yes No

If yes, please tell us what kind of problems you experienced? For instance, could not share with desktop, poor sound, could not start / join a meeting. Please be as specific as possible.

WebEx Survey #1