Compliance Review Experience Survey

Introduction
We would like your feedback about your recent compliance review experience with the Food and Nutrition Division (FND) for the Texas Department of Agriculture (TDA). The survey should take about five minutes to complete.
We strive to continuously improve our services and your feedback is very important in helping us reach that goal. The information that you submit is confidential. If you have any questions about the survey, please contact (877)-TEX-MEAL (877-839-6325) or squaremeals@TexasAgriculture.gov.
Thank you for participating in our survey.
To continue, please select NEXT below.
General Information
2. For which program were you reviewed?*
4. Which role best describes your position?*
SuperintendentChild Nutrition DirectorAdministratorOther
Experience with your review specialist:
7. The review specialist was courteous.*
Strongly AgreeAgreeDisagreeStrongly Disagree
8. The review specialist was professional.*
Strongly AgreeAgreeDisagreeStrongly Disagree
9. The review specialist was knowledgeable about program requirements.
Strongly AgreeAgreeDisagreeStrongly Disagree
10. The review specialist provided helpful feedback.
Strongly AgreeAgreeDisagreeStrongly Disagree
11. The review specialist had a positive approach.
Strongly AgreeAgreeDisagreeStrongly Disagree
12. If you have a comment about the service you received from the review specialist please let us know. Include the review specialist's name, if known.
Review Process Experience
13. During the exit conference, the review specialist clearly communicated the purpose of the review.
Strongly AgreeAgreeDisagreeStrongly Disagree
15. During the exit conference, the review specialist clearly communicated observations and recommendations and provided a preliminary findings report.
Strongly AgreeAgreeDisagreeStrongly Disagree
16. The review specialist explained how you can get technical assistance for the Corrective Action Document. (CAD)
Strongly AgreeAgreeDisagreeStrongly Disagree
18. The review specialist took an acceptable amount of time to conduct the review.
Strongly AgreeAgreeDisagreeStrongly Disagree
19. The disruption to daily activities was minimized during the review.
Strongly AgreeAgreeDisagreeStrongly Disagree
20. Do you have any comments about the review process or suggestions to enhance our customer service?
21. Do you have any other comments or concerns?
In accordance with Federal civil rights law and U.S. Department of Agriculture (USDA) civil rights regulations and policies, the USDA, its Agencies, offices, and employees, and institutions participating in or administering USDA programs are prohibited from discriminating based on race, color, national origin, sex, disability, age, or reprisal or retaliation for prior civil rights activity in any program or activity conducted or funded by USDA.
Persons with disabilities who require alternative means of communication for program information (e.g. Braille, large print, audiotape, American Sign Language, etc.), should contact the Agency (State or local) where they applied for benefits. Individuals who are deaf, hard of hearing or have speech disabilities may contact USDA through the Federal Relay Service at (800) 877-8339. Additionally, program information may be made available in languages other than English.
To file a program complaint of discrimination, complete the USDA Program Discrimination Complaint Form, (AD-3027) found online at: http://www.ascr.usda.gov/complaint_filing_cust.html, and at any USDA office, or write a letter addressed to USDA and provide in the letter all of the information requested in the form. To request a copy of the complaint form, call (866) 632-9992. Submit your completed form or letter to USDA by:
(1) mail:
U.S. Department of Agriculture
Office of the Assistant Secretary for Civil Rights
1400 Independence Avenue, SW
Washington, D.C. 20250-9410;
(2) fax: (202) 690-7442; or
(3) email: program.intake@usda.gov.
This institution is an equal opportunity provider.
Should be Empty: