VA End of Day Report
Short Term Rental Management
Date of Report
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Date Picker Icon
START OF DAY: Clock IN time
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END OF DAY: Clock OUT time
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Full name
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First Name
Last Name
VOXER ID:
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In Terms of Production, How was your day?
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Did you update the client about your daily task?
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Yes
No
Did you meet your goals today?
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Yes
No
Partially
Did you experience any problems or issues that kept your work from progressing today?
Completed Tasks
Communication
Greet Client
Post tasks on voxer
Check emails and respond immediately
Always logged on to google voice to answer all texts and calls
Cleaning, Supplies and Maintenance
Check calendar for pre-approved guest requests
Coordinate with Cleaners
Book cleaning appointment as needed
Check Jotforms
Update cleaning tracker
Check for pending cleaning invoices
Pay cleaning invoices
Order Supplies
Note any repair or damage reported by the cleaners
Guest Management and Customer Service
Respond to guest inquiries and requests on all platfroms
Handle Complaints
Handle Troubleshooting
Handle damage claim
Submit reviews
Respond to reviews both privately and publicly
Note feedback and suggestions to keep improving the service
Platform Management
List new properties
Calendar Integration
Set up message automation
Pricing and optimization
Updates to maintain accuracy
Finances
Pay rents every 1st of the month
Ensure bills on or before due dates
Invoicing
Pay cleaners, electrician, plumber, handyman and other service professionals
Record all expenses on the masterfile
Update quickbooks on income and expenses
Update contact details, login details, property details and all relevant information
Reports
Weekly Financial Report
Monthly Financial Report
Weekly Booking Rate
Monthly Booking Rate
Any Additional reports required by Client
GOALS FOR TOMORROW
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Outline your goals for the next day
COMPLAINTS, QUESTIONS, COMMENTS
Optional
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