Welcome to Inspire Security Solutions Online Portal for Training
This training has been designed to help an officer working for Inspire Security Solutions to be able to better understand our Challenge 25 Policy.
This training is made up of 3 sections:
This training document should take around 30 - 45 Minites and can not be saved half way through.
It is also supported by the ID recognition and Challenge 25 section of your onsite operations manual.
The purpose of this policy has 4 aims.
Inspire Security Solutions Ltd and all associated companies that work with, support and, or are included under the umbrella follow the best practice guide of Challenge 25. It enables us as a company to help safeguard our clients businesses and persons under the age of 18 from alcohol abuse.
It is our strict policy that people who apear under the age of 25 WILL be ID'd at the point of entry and at the point of sale. Any persons that do not have a valid form of ID will not be served any age restricted products as log as they fall in this guidance - or likewise gain entry onto a premises where such policy applies.
Any persons that are not admitted to a venue or refused a sale due to having no valid form of ID should be recorded in the relevent paperwork. Ideally, a picture should be taken and distributed confidentially between staff members and the Security Operations folder.
The whole point of the “Challenge 25” policy is to help protect young people and the community from the harmful effects of alcohol. Effective under-age sales prevention can help make cities safer and more secure for all, maximise wellbeing and enhance the quality of where we live.
Research has proven that the longer young persons are prevented from starting a habit the better their chance of not becoming addicted to alcohol / the effects of alcohol later on in life.
The table below shows the products affected and the ages related to those:
Illegal sales to children are a sensitive issue. Door staff, operators, retailers and staff often complain that it is very difficult these days to judge a person’s age correctly.
The problem is a significant one since it is widely acknowledged that children are sold millions of pounds worth of cigarettes, alcohol and other age-restricted goods each year.
A few retailers and operatrors do not comply with the law and this has received a lot of negative press and publicity. However the vast majority of business owners take the matter very seriously.
This training is seen as a positive way of raising awareness about the issues for door staff, operators and staff alike. It is also important to reward responsible retailers who demonstrate “good practice”, by refusing to sell to customers who either look under-age or cannot produce proof of age and adhere to the points noted below.
A responsible operator will:
A proof of age scheme such as Challenge 25 is a subjective test. Whether or not someone appears to be 25 will depend on the person making the decision.
Different things will affect their decision making process. Ask the question “What makes you ask for ID?”
Is it sufficient for a business to simply instruct staff to ask for ID if they consider the person appears under 25 if they do not provide them with ideas of what to look for?
The quick answer is no...
Examples which may help staff decide to ask for ID:
These attributes are not exclusive from each other, however should be able to give you some ideas of what to look for.
It is important that employees appreciate why age restricted products must not be sold to underage children. As well as the potential health and social consequences of selling such products as discussed in this pack, there is the risk to the seller of several courses of action which can be taken against them personally. Such penalties for a member of staff selling age restricted products (depending on the product) can range from an £80 PND, up to £20,000 fine, a custodial sentence or the risk of losing their job as a very minimum.
Such a sale by an individual employee will obviously have a knock on effect on the business itself which may include a restricted premises order, fines or a risk to the premise licence for an underage alcohol sale.
If alcohol has been sold to someone under 18 years old, it is worthwhile explaining about the Licence Review procedures and the likely consequences, which may include additional conditions, a suspension or a revocation which can have a serious effect on the financial viability of the business. That can in turn affect jobs.
Test purchase operations do take place regarding age restricted products to ascertain whether they are being sold and underage volunteers are used. This Service is not out to trick anyone. The reasons why we target premises are usually a result of specific intelligence, general intelligence or anti-social related youth disorder in the vicinity.
Why is it important that staff are aware of how to identify fake and genuine ID?
Read what is actually written on the card. Does it say Driving Licence or Provisional Driving Licence? Or does it say National Identity Card, Driving Permit etc?
What is the problem with non UK ID?
The Licensing Act does place a burden on the sales person to check the age of the person they are selling to is over 18 unless no one would believe that the person was underage. The Act requires them to ask the person for evidence of their age and that evidence should convince or satisfy a reasonable person.
Remember it is important that staff either, take the ID off of the customer and/or take the ID out of any holder so that they can feel it and look at it closely. This also enables them to look closely at the photo on the print. It may also enable them to use a UV or black light to check security measures.
If you don’t know whether or not you have a problem with fake or novelty ID in your area, speak to the Operations Director who will enquire with local authorities.
Children will often target premises at a time when they know staff will be busy and distracted. For instance Wednesday and Saturday evenings where the premises sells lottery tickets. They may come in as a large group then one or two will enter separately and will attempt to buy the age restricted products. There is the perception that the staff will be under pressure with the lottery products and will also be watching the group for shop-lifting etc.
Children may also enter large premises then split-up and the older amongst the group or the one with ID both fake and genuine will attempt to buy the alcohol.
The only forms of acceptable ID are:
What Is a Proxy Sale?
Some Easy Ways to Spot Proxy Sales:
Such Best Practice procedures should be adopted for all age restricted products, however at present it is only an offence for an alcohol proxy sale. Section 149 of the Licensing Act 2003 makes it an offence for a person to purchase or attempt to purchase alcohol for a child, as where a child gives money to an adult to buy alcohol in an off licence for consumption by the child.
Who Is Responsible For The Sale?
The person making or attempting to make the purchase (unless by the parent or legal guardian for responsible consumption within the home). As many employees have children just consider how would you feel if a stranger provided your son or daughter with alcohol?
What are the restrictions?
It is a criminal offence in the UK to sell intoxicating liquor to persons under 18. If a sale is made to a person under 18, the person buying, the cashier selling, the designated premise supervisor and the owner of the business commit an offence. The retailer’s licence to sell liquor may be at risk.
It is an offence in the UK for any person under the age of 18 to sell intoxicating liquor without direct supervision from a duly authorised person.
The maximum penalty for these offences is a fine of £5000.
If there are more than two sales in a short period, a Review of the premise licence may be called and the Local Authority may remove the licence.
The Children and Young Persons Act prohibits the sale of tobacco products (including cigarettes and cigarette papers) to persons under 18. You will also need to display a sign.
You must display a clear A3 sign stating:
IT IS ILLEGAL TO SELL TOBACCO PRODUCTS TO ANYONE UNDER THE AGE OF18
Increased sanctions for illegal tobacco sales to young people. The Criminal Justice and Immigration Act 2008
The purpose of this legislation is to tackle the persistent illegal sale of tobacco products to young people under the age of 18 years. It is envisaged that the sanctions available are likely to be used only in extreme circumstances and only where there has been evidence of previous illegal sales. These new sanctions can be imposed by a Magistrates’ Court if you or your staff repeatedly sells tobacco products or cigarette papers to young people under the age of 18 years in addition to the penalties that already exist i.e. a fine of up to £2500.
Remember that you, as the owner of the business, are liable for the actions of your staff. Legal action may be taken against you even if you did not sell the product yourself.
What are the new sanctions:
A Local Authority (LA) may apply to a Magistrates’ Court for a restricted premises order or a restricted sale order or in certain circumstances both to be made.
A restricted premises order means that the retail business at the location where the offences took place is prohibited from selling tobacco products for a period of up to 12 months – to be determined by the court. This means that NO sales of tobacco or tobacco papers may take place from business premises. This does not affect other businesses within the same group or chain. For example where a National Company is the subject of a restrictive premise order, it will apply ONLY to the specific location where the illegal sales have taken place.
A restricted sale order means that a named person within a business is prohibited from selling tobacco or from having any management role in any premise relating to tobacco sales within a business for a period of 12 months - to be determined by the court. This means that the business premise may still sell tobacco products but the named individual may not. The order will apply to the named individual regardless of where they are employed. You should therefore be aware when recruiting staff to your business that a person who is the subject of a restrictive sales order MAY NOT sell tobacco products from any premises; including yours as their new employer. This is a matter that you need to see to confirm when recruiting new staff for example via references.
What triggers a sanction?
In deciding what type of order is appropriate, the LA will consider all of the circumstances surrounding the illegal sales. A restrictive premise order is likely to have a severe impact upon a business; due consideration will be given to this fact.
Where a person is convicted of a making an illegal sale to a young person under the age of 18 years (or where a sale has taken place from a vending machine), AND where, on at least two other occasions within a 2 year period, the person has committed other similar offences (these do not need to have resulted in a conviction) in relation to the particular premises a sanction may be applied for. This may relate to either premises or to a named person.
The maximum penalty for this is a fine of £20,000.
If you or your business is the subject of a restricted sales/premises order and you sell tobacco or cigarette papers (to anyone) then you commit an offence.
‘Intoxicating Solvents’… means solvent based glue, aerosols, dry cleaning fluid, correction fluid and thinner, marker pens, ‘cold start’, anti-freeze etc. Every week at least one person dies from sniffing solvents. Over half of the deaths are caused by sniffing butane lighter refills so the Government introduced a total ban on their sales to under 18’s.
Solvents cause more deaths every year to under 16’s than all hard drugs. Butane is the most commonly misused volatile substance in the UK.
The Cigarette Lighter Refill (Safety) Regulations 1999
It is illegal to sell any cigarette lighter refill canister containing butane or a substance with butane as a constituent, to a person under the age of 18.
Intoxicating Substances (Supply) Act 1985
It is illegal to sell substances to persons under 18 or to a person buying on behalf of someone under 18, if you know or think that the substance, or its fumes, will be inhaled for the purpose of “getting high”.
Special attention should be paid to young persons -
The maximum penalty for selling cigarette lighter fuel, glue, aerosols etc. is upto 6 months imprisonment, or a fine of £5,000, or both.
All packets of sparklers must be labelled with the following statement:
“Warning: not to be given to children under 5 years of age”
How can you comply?
Please refer to our general advice on age-restricted goods.
You must display an age warning notice to deter any underage people asking for fireworks (this is statutory).
IT IS ILLEGAL TO SELL ADULT FIREWORKS OR SPARKLERS TO ANYONE UNDER THE AGE OF EIGHTEEN.
IT IS ILLEGAL FOR ANYONE UNDER THE AGE OF EIGHTEEN TO POSSESS ADULT FIREWORKS IN A PUBLIC PLACE.
Failure to comply could result in goods being seized and prosecution.
There is a great deal of concern at the private ownership and sale of lethal weapons.
A series of measures have been introduced that are designed to curb the use of dangerous knives.
The Police and Trading Standards Services are working together to provide local traders with information to help them comply with these important controls.
Thirty-four teenagers died from stab wounds across England and Wales in 2008.
What are the restrictions on the sale of knives and other bladed Items?
The Offensive Weapons Act 1996 amended previous legislation and makes it illegal to sell to children under 18 years old:
The prohibition does not apply to:
The legislation is enforced by the Police and anyone found selling these items to children less than 18 years old risks a maximum fine of £5,000 or a term of imprisonment up to six months or both.
Lottery legislation makes it an offence for anyone under the age of 16 to be sold any lottery products.
Lottery operator Camelot is required, by its regulator, The National Lottery Commission, to use its “best endeavours” to prevent underage sales and it cannot pay out a prize to anyone under the age of 16.
A “Retailer Forum” has been set up by Camelot to help identify best practice in preventing sales to minors and launched an education and training programme called “Operation Child”.
What are the requirements?
National Lottery, etc. Act 1993
National Lottery Regulations 1994
When a terminal is installed all staff should be trained to ensure they are implementing the necessary safeguards to prevent under-age sales.
No one under the age of 16 should be serving behind the counter selling lottery products.
Camelot issues a retailer handbook detailing the necessary safeguards, a refusal register and relevant point of sale information.
Do not forget to update
Camelot has the right to suspend or terminate their agreement with you if any
underage sales occur (regardless of whether or not a prosecution takes place).
On conviction in the Magistrates’ Court a fine of up to £5,000 can be imposed.
Unlimited fines and/or up to 2 years imprisonment may be imposed by the
‘Aerosol paint container’… means a device which contains paint stored under pressure…and is designed to permit the release of the paint as a spray.
The Anti-Social Behaviour Act 2003
It is an offence to sell an aerosol paint container to a person under the age of 16.
The maximum penalty for selling an aerosol paint container to a person under the age of 16 is a fine of £2,500
The Video Recordings Act 1984
It is an offence to supply, or offer to supply, a video recording to any person who has not attained the age specified on the recording.
This legislation applies to video films, video games, computer games and DVDs.
The Classifications are as follows: ABBREVIATION
It is illegal to supply R18 restricted videos other than in licensed sex shops.
Videos/DVDs do not have to be classified if:
The material on the video/DVD, taken as a whole is:
However, if the material depicts, or is designed to stimulate, human sexual activity or violence towards humans or animals then it is not exempt.
There are ranges of penalties contained in the Video Recordings Act. Failure to comply could result in seizure of goods and prosecution.
On conviction for the most serious aspects, e.g., supplying or possessing for supply, unclassified works or supplying to persons under age, the courts may impose a fine of up to £20,000, up to 2 years imprisonment or both.
This last section is your proof of learning test.
You should make sure you have understood the basic elements of this document before starting the test.
You will have 3 minites to answer each question with one question on each page.
Most questions have multiple choice answers.
The pass mark for this test is 100%. If you do not pass you will be required to take the test again.
Please complete the following page to submit your test.