SERVICE TERMS & CONDITIONS

SERVICE TERMS & CONDITIONS

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SERVICE TERMS & CONDITIONS
  • PERMISSION TO COMPLETE SERVICE

  • Thank-you for choosing No Streaking to care for your windows! Below is a copy of our terms and conditions for window cleaning service that was also on the estimate we sent you. Please sign below to complete the service contract.

     

    Hold Harmless

    No Streaking and leading window manufacturers recommend cleaning your windows every 6 months to minimize scratching, staining, and etching of your windows. Even a fine/light amount of dust on the windows can hide scratches and flaws in the glass, often caused during post-construction, poor quality tempered glass, or poor maintenance.  Scratches may be exposed after an initial cleaning. More than likely, they were not visible due to the dirt/stains on the glass, and therefore we are unable to advise you of them in advance. Routine window cleaning by hand has been practiced for over a century and is perfectly safe when using the proper tools and techniques. Years of hard water build up, corrosion from pollution, and seam failure in double paned windows can also be revealed after an initial cleaning.  No Streaking uses professional tools and properly trains each technician on how to safely clean your glass.  No Streaking will not accept contracts from anyone who will not indemnify and hold harmless No Streaking Professional Window Washing.  A home evaluation will be conducted during your cleaning and all issues with glass, frames, and screens will be brought to your attention immediately with a suggested solution. As a courtesy, we will also note any other issues with your home (pests, landscaping, roofing, etc.) that we notice as we walk around your home and can offer you a referral to a business professional that can help.

    Future Cleanings

    **Customers that stay on a minimum Annual (12 Month) cleaning service are locked into their pricing for life. Customers who do not have service every 12 months are subject to a rate increase. After 16 months an Initial Cleaning must be done again.

     ***Quarterly and 6 Month customers will receive a 10% discount up to $25 on EACH of their routine cleanings, reflected above. Discounts cannot be combined with other discounts. Highest discount will be used.

    Cleaning Time

    *Estimated Completion Time is for your planning purposes only and has no correlation to pricing. We respect your time and will make every effort to finish within the estimated completion time. Please see our cancellation policy in our FAQ section.

    Service Limits

    Note: Due to the health & safety of our staff, No Streaking will no longer offer interior service to homes where smoking is done inside. If smoking is limited to certain rooms, we can offer a partial interior cleaning to those rooms that are smoke-free.

    After cleaning is completed, we may determine that some windows may have been etched from sprinkers, chemicals, or other deposits. Glass clearing is not part of our initial cleaning, however, we are able to completed a test to see if the etching is partially or fully removable. We can provide you with a price for the clearing process once we conduct a test. Depending on the crew's schedule, a seperate appointment may be needed to complete the glass clearing process.

    We clean tracks, frames, and sills as a courtesy. This is a wipe down of the surfaces to remove all webs and loose dirt. Tracks should be left without loose dirt and wiped down, this does not include detailing all corners and deep crevices. We also clean all windows installed on garage doors as a courtesy. These are usually plexiglass and cannot be scraped and are not covered under our Streak-Free Guarantee.

    Exterior Only cleanings are not covered under our Streak-Free Guarantee. Since we did not clean the inside, it takes longer to inspect glass than it takes to clean the inside.  It's difficult to determine if streaks are on the inside or the outside or if the inside of the glass is dirty, it can be hard to see streaks at all.  A full cleaning ensures that we can properly inspect the glass and offer a Streak-Free Guarantee.

    Streak-Free Guarantee

    Although our goal is to get it right the first time, poor lighting may hide a streak from our sight. If the sun hits it just right and you see a streak within two weeks of service, call our office and we will schedule a time to come back and correct the problem.

    Pricing

    Our estimate will match the final invoice price unless there is glass inside the house that we do not figure in the estimate because we cannot see it from the outside, or if you ask us to do additional work such as cleaning mirrors, ceiling fans, lights, or hard water stain removal, etc.

    Casements/Storms can be removed and cleaned for an additional $3 per pane.

    There are never any hidden fees with No Streaking.

    No Streaking prefers payment via cash or check, which helps keep our prices low, but Credit and Debit Cards are also accepted. Estimates are valid for 30 days. Terms & Conditions subject to change. Visit our website for details.

    This clause must be included on all contracts. If this clause is not acceptable, there is no contract between NO STREAKING PROFESSIONAL WINDOW WASHING and Homeowner/Builder/General Contractor.

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  • By signing below, you agree to the Terms and Conditions of Service and accept a one-time service contract with No Streaking Professional Window Washing.

    Payment is due upon completion of service. Checks can be made out to No Streaking and Credit Cards are processed on-site via Square. Receipts are provided via email or text unless you request a paper receipt.

    We appreciate your business and are glad you choose No Streaking to care for your windows for years to come!

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