Service Engineer Activity Report.
V2
Engineer
*
Serial
*
Check Serial at start of call
SAN Ref
*
Enter 0 if not used
Call Ref
*
Customer
*
Contact Name & Number
*
Person Who Confirmed The Machine Was In full Working Order
Machine Location
*
Confirm Machine Location In Building
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Next
Time
Arrival
*
-
Day
-
Month
Year
Date Picker Icon
00
01
02
03
04
05
06
07
08
09
10
11
12
13
14
15
16
17
18
19
20
21
22
23
:
Hour
00
10
20
30
40
50
Minutes
Finished
*
-
Day
-
Month
Year
Date Picker Icon
00
01
02
03
04
05
06
07
08
09
10
11
12
13
14
15
16
17
18
19
20
21
22
23
:
Hour
00
10
20
30
40
50
Minutes
Work Hour
*
Time Spent On Machine
Traveltime
*
Time Taken Getting To Call
Lost Time
*
Time Spent ,getting parts,waiting for customer,etc
Parts Used
Item 1
Qty
Item 2
Qty
Item 3
Qty
Item 4
Qty
Item 5 +
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Meter Readings
To minimise errors check you have the correct machine serial number
Colour-Meter
*
Enter 0 if not used
B&W-Meter
*
Black & White enter 0 for Non Metered Products
Length
*
Enter 0 if not used
Area
*
Enter 0 If not Used
CQ-Low
*
Enter 0 if not used
CQ-Mid
*
Enter 0 if not used
CQ-High
*
Enter 0 if not used
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Next
Call Causal /Status/Parts
Call Causal
*
Fault Code
*
ONLY FAULT CODE TO BE ENTERED HERE
Machine Status
*
Please Select
RTF-Local Part Eng To Return Next Working Day
RTF-DHL Order Customer Aware
Job Complete
Awaiting Quote Confirmation
Remote Assistance-Job Complete
Parts Required/Comments
Document Upload
Close Call
Clear Form
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