All cancellations must be received at least 24h before your class in order to avoid being charged. Clients who do not cancel with 24h notice will be charged 50% of a regular price session for the cancellation.
Karen James understands that emergencies happen and will provide every client with one free short-notice cancellation. You will not be charged for your first cancellation with less than 24h notice. Subsequent short notice cancellations will be charged for the session. The free short-notice cancellation only applies if Karen James receives notice prior to the session start time. No shows are not eligible for the free cancellation.