INSURANCE
"I have to explain some terms and conditions, pleaselisten carefully as you will be asked to acknowledgethese on move in" Explain terms as in-store move-in
Remind customer to bring photo ID and signed/completed inventory. The above can both be emailed but customer will still need to attend reception to sign agreement and collect keys
Advise customer that you will take their security deposit today and their rent and insurance will be taken automatically on morning of move in day. This information to be kept secure and destroyed once entered into SSM