HABIB Jewels Customer Feedback [Online]

Privacy and Personal Data Protection Policy* This field is required.Habib Group and its holding company, associates, subsidiaries or related companies (“HABIB”) respect and are committed to the protection of your personal information and your privacy complying with provisions stipulated by the Personal Data Protection Act 2010. Please read and accept our Privacy and Personal Data Protection Policy (PDPA) below.

Have you purchased with HABIB Jewels before?* This field is required.

YESNO

When was your last purchase?* This field is required.

Within last 30 days

Within 1 to 6 months ago

Within 6 months to 1 year ago

More than 1 year ago

Which platform did you purchase from?* This field is required.

Online

Showroom

Which Ecommerce platform(s) did you purchase from?* This field is required.

Habib Estore / Website

Shopee

Lazada

Zalora

Tiktok

Reason(s) for not purchasing* This field is required.(You may select more than 1)

Not planning to purchase

Staff Service Etiquette

Design Variety

Price / Promotion

No Stock / Size Availability

Custom order takes too long

Service time too long

Does our Ecommerce platform encourage you to visit our showroom(s)?* This field is required.

YESNO

Design variety : "I want to see more..."* This field is required.(You may select more than 1)

Bangles

Bracelets

Brooches

Charms

Earrings

Necklaces

Pendants

Rings

Gold coins / wafers

Gold bars

Diamond Range

Gold Range

Coloured Gemstones

Oro Italia Range

Men's Range

Baby / Kid's Range

Couple Sets

Matching Sets

Which Habib showroom did you visit?* This field is required.If you have not visited us before, choose any below and then at the next question choose "NONE"

In Klang ValleyOutside Klang Valley

Which Habib showroom did you visit?* This field is required.In Klang Valley

Alamanda Putrajaya

Alpha Angle

Ampang Point

Bangsar Village II

KLCC

Mid Valley

Mydin Mall USJ

Plaza Shah Alam

Semua House

Setia City Mall

The Curve

IOI City Mall Putrajaya

KL East Mall

Jalan Bunus (Masjid India)

Pavilion Bukit Jalil

None

Which Habib showroom did you visit?* This field is required.Outside Klang Valley

Aman Central

Angsana Johor Bahru Mall

Ayer Keroh Melaka

East Coast Mall

Gurney Plaza

KB Mall Kota Bharu

MAH Penang

Meru Ipoh

Seremban 2

Sungai Petani

Suria Sabah

The Spring

Imago Shopping Mall

AEON Nilai

Southkey Johor Bahru

KTCC Mall

Batu Pahat Mall

None

What made you visit Habib Jewels?* This field is required.

My family tradition

Word of mouth

Brochure / Flyer

Newspaper

Magazine

Facebook

Instagram

Tik Tok

SMS

Bank / Credit Card Promotion

I was in the area

Outdoor ads

Lazada / Shopee

Online / Website

TV / Radio

Staff Recommendation

Gender* This field is required.Demographic Info (Part 1 of 4)

Female

Male

I would rather not say

Race* This field is required.Demographic Info (Part 2 of 4)

Malay

Chinese

Indian

Others

I would rather not say

Age* This field is required.Demographic Info (Part 3 of 4)

< 17

18 - 24

25 - 34

35 - 44

45 - 54

> 54

I would rather not say

Monthly Income Range* This field is required.Demographic Info (Part 4 of 4)

Not working

< RM 2,000

RM 2,000 - RM 4,500

RM 4,501 - RM 6,000

RM 6,001 - RM 8,000

RM 8,001 - RM 10,000

> RM 10,000

I would rather not say

What was the purpose of your visit?* This field is required.(You can choose more than 1)

Buy gift for others

Engagement / Wedding

Personal purchase

For Investment

Why did you purchase Habib product(s) online?* This field is required.

Which newspaper(s) do you read?(You can choose more than 1)

The Star

Harian Metro

Berita Harian

New Straits Times

Malay Mail

Sinar Harian

The Sun

Borneo Post

The Edge

Others

Others: Please specifyNewspaper

Which magazine(s) do you read?(You can choose more than 1)

Harper's BAZAAR

GLAM

ICON

MALAYSIA TATLER

L'OFFICIEL

Mingguan Wanita

NONA

PRESTIGE

Others

Others: Please specifyMagazine

Where did you hear about us - TV / Radio channel(s)(You can choose more than 1)

Kool FM

Hitz FM

Fly FM

Hot FM

Kupi Kupi FM

Era FM

Buletin

Bernama

Astro Prima

Mingguan Wanita

Others

Others: Please specifyTV / Radio

TV / Radio Channel

Where did you hear about us - Outdoor Ad(s)(You can choose more than 1)

Street Bunting

Facade Banner

Billboard

Others

Others: Please specifyOutdoor Ad

How would you rate our Staff Service?

How would you rate our Ecommerce customer support service?

How would you rate our Design & Quality?

How likely are you to recommend HABIB JEWELS to your family and friends?* This field is required.0 - Not likely ; 10 - Very likely

[ Optional ] Other suggestions & comments :Share your experience with us - we want to hear from you

[ Optional ] Would you like to hear from us?By opting "Yes, please!" you agree to receive marketing, advertising and promotional information and hereby consent for HABIB Group to send me marketing, advertising and promotional information, materials and/or documents relating to HABIB Jewels' products, services and activities.

Yes, please!No, thanks.

Contact DetailsWe would love to get in touch with you based on your suggestions / complaints

Name

Phone number

Email address