HOBBYWING Replacement program - Previously replaced
We are sorry to hear that the replacement unit does not work again. As mentioned, the last replacement you received was checked both functions and performance prior to ship, ensuring there were no possible manufacture defective parts in anyways.
What does it mean?
This means that the ultimate source of the problem is somewhere external. Unfortunately, it is beyond our scope to find out what is damaging the electronics. This is the most challenging, yet interesting part of Hobby.
Don't worry. We are here to help you.
Although this damaged unit will not be warrantable, you are eligible to receive a brand new product or the equivalent product at a special price. Let's finish up the rest of the inquires so that we can initiate your replacement process asap. Upon request, we are more than happy to provide you troubleshooting further as well.
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