Client Commissioning Forms
Select commissioning form type to continue
Commissioning Form Type
*
Residential
Commercial
Medical Alarm / GPS Trackers
Welfare Phone App
Bureau Information
*
Bureau
Account Number
Account Number (leave blank if not known)
Account Number
Postal / Zip Code
Client Information
*
Name
Address
Suburb
State
Post Code
Site Phone Number - not a keyholders mobile number
Site Phone Number
Alarm Information
*
New Install / Panel Change
Previously supplied / No change
Change in details
Are keyholders known?
*
Yes
No
Previously supplied / No change
Keyholder One
*
Name
Street Address Line 2
Phone One
Phone Two
Postal / Zip Code
Push Notifications
*
Yes
No
Keyholder one email address
*
example@example.com
Push Notification Overrides - Alarms
*
Alarms / General Alarms
Bypasses
Push Notification Overrides - Residential
*
Alarms / General Alarms
Bypasses
Keyholder Two
*
Yes
No
Keyholder Two
Name
Street Address Line 2
Phone One
Phone Two
Postal / Zip Code
Keyholder Three
*
Yes
No
Keyholder Three
Name
Street Address Line 2
Phone One
Phone Two
Postal / Zip Code
Keyholder Four
*
Yes
No
Keyholder Four
Name
Street Address Line 2
Phone One
Phone Two
Postal / Zip Code
Keyholder Five
*
Yes
No
Keyholder Five
Name
Street Address Line 2
Phone One
Phone Two
Zip Code
Is user list required / known
*
Yes
No
Previously supplied / No change
User List (Add tolerance if required for out of hours access)
*
Are client email reports required?
*
Yes
No
Previously supplied / No change
Email report address
*
example@example.com
Email reports
*
Weekly history report
Weekly arm / disarm report
Are cleaner details known
*
Yes
No
Previously supplied / No change
Cleaner
Name
Street Address Line 2
User Number
Access tolerance
Postal / Zip Code
Are guard / patrol details known / required?
*
Yes
No
Previously supplied / No change
Guard / Patrol Details
Name
Street Address Line 2
Keys Held (yes or no)
Guard Code
Guard / Patrol Code
Patrol alarm response.
*
No Patrols / Patrols on Request
Single Alarms, keyholders not available
Multiple Alarms, keyholders not available
Patrols 1st Call Single Alarm
Patrols 1st Call Multi Alarm
Patrol Medical Alarm / GPS Trackers response if client / keyholder not available.
*
Yes (Patrols will be sent)
No (Patrols will be sent on request)
Patrol Fall Alarm response if client / keyholder not available.
*
Yes (Patrols will be sent)
No (Patrols will be sent on request)
Patrol Response if client not available for MEDICAL / PANIC / HOLDUP / DURESS / GPS SOS / FIRE.
*
Yes (Patrols will be sent)
No (Patrols will be sent on request)
Patrols Acceptance
*
Response Schedules
2200 to 0700
Commercial AC fail response
No action between 2200 and 0700
Schedule - No action outside schedule hours or 2000 and 0700 if no schedule selected
All Hours
Previously supplied / No change
Residential AC fail response
*
No action between 2200 and 0700
All Hours
Previously supplied / No change
No test report / poll fail, response instructions
*
Log for Tech
Tech Business Hours - Bureau will be called / log for tech after hours
Client Response Schedule - Client will be called during schedule time (or 2200 and 0700 if no schedule), outside these times event will logged for reports
Client all hours
Bureau email - instant
Bureau sms - instant
Bureau email and sms - instant
Previously supplied / No change
System alarms (supervision alarms, system alarms etc) , response instructions
*
Log for Tech
Tech Business Hours - Bureau will be called / log for tech after hours
Client Response Schedule - Client will be called during schedule time (or 2200 and 0700 if no schedule), outside these times event will logged for reports
Client all hours
Previously supplied / No change
System troubles, response instructions
*
Log for Tech
Tech Business Hours - Bureau will be called / log for tech after hours
Client Response Schedule - Client will be called during schedule time (or 2200 and 0700 if no schedule), outside these times event will logged for reports
Client all hours
Previously supplied / No change
Is zone list known
*
Yes
No
Previously supplied / No change
Zone List
*
Low Battery Response
*
Schedules (Late to close, Out of hours access and responses)
*
Yes / Changes below
No
Previously supplied / No change
Schedules
(Time staff leave and arrive onsite, not trading hours)
Commissioning form not yet available
Please contact Statewide Security Monitoring for more information
Monday Hours
*
Open
Closed
Previously supplied / No change
Monday
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Hour
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45
Minutes
Until
until
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Hour
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30
45
Minutes
Tuesday Hours
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Open
Closed
Previously supplied / No change
Tuesday
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until
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Wednesday Hours
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Open
Closed
Previously supplied / No change
Wednesday
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Minutes
Thursday Hours
*
Open
Closed
Previously supplied / No change
Thursday
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until
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Hour
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Minutes
Friday Hours
*
Open
Closed
Previously supplied / No change
Friday
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Hour
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Until
until
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Hour
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Minutes
Saturday Hours
*
Open
Closed
Previously supplied / No change
Saturday
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Hour
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Until
until
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Hour
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Minutes
Sunday Hours
*
Open
Closed
Previously supplied / No change
Sunday
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01
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Hour
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Minutes
Until
until
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Hour
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Minutes
Public Holidays Hours
*
Open
Closed
Previously supplied / No change
Public Holidays
*
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Hour
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Minutes
Until
until
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Minutes
Is late to close check required
*
Yes
No
Previously supplied / No change
Push Notification Overrides - Schedules
Late to close
Out of hours access
Late to close response option
SMS will be sent first to all keyholders and then followed up after 30min if still disarmed - SMS is a one way service, replies are not logged / actioned.
Is out of hours access check required? (minutes)
*
Yes (15min)
No
Other
Patrol Response late to close, if client not available.
*
No Client / Keyholder Response (Patrols will be sent)
Patrols on Request (Patrols will be sent on request)
Previously supplied / No change
Alarm Information
*
Panel Type
Transmitter Type
Test Frequency
Polling Plan
Serial Number
Notes
Enter any additional information here
Bureau Email
*
A copy of this form will be emailed to the above address
Send To Control Room
Bureau Commissioning Form
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