Terms and Conditions
1. Registration and Payment
Places are allocated on a first-come-first serve basis and will be confirmed on receipt of payment of the programme fee and the registration form.
2. Refund & Cancellation Policy
a) A no refund policy applies for cancellations received after the commencement of the program. For pre-determined, medical and psychological issues that may render the participant unable to complete the course, the withdrawal will be considered on a case-by-case basis.
b) The full camp fee will be refunded (less $30 PayPal admin fee) if written withdrawal is received at least 14 days before the commencement of the programme.
c) Cancellation within less than 14 days before the commencement of the camp is subjected to an administration fee equal to 50% of the camp fee.
d) Exceptions: If the child has incurred an injury (supported by doctor's note) or is relocating from Singapore (supported by documentation), the programme fee will be fully refunded.
e) Medical leave: If the child falls ill during the camp week, a prorated credit note will be given - please submit medical certificate for us to process the credit note.
f) The SGAQUATICS reserves the right to cancel a programme due to insufficient members. Participants will be notified prior to the commencement of the programme and a full refund of the programme fee will be provided.
g) We make all effort to ensure there are no changes in terms of location, times or coaches. In the case of unanticipated conflicts, a suitable replacement option will be offered. No refunds will be made in such cases. We will inform you by email or phone of the change as soon as possible.
SGAQUATICS will not be held any liability for personal injury, damage or the loss of life of any participants while attending our swimming programme, including all costs and expences inccured as a result of such claims.
In case of any dispute, The SGAQUATICS reserves the right to exercise final discretion.
4. *Please read and acknowledge Swim Camp Code of Conduct and Behaviour Expectations