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Support Ticket
Please provide as much information as possible about your issue. A technician will respond as soon as possible according to your details.
2
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1
Contact Information
First Name
Last Name
Organization/Business
Phone
Email
Please Select
YES
NO. I'll explain when you call me.
Please Select
Please Select
YES
NO. I'll explain when you call me.
Do you have time to answer questions about this issue?
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2
Severity Level
*
This field is required.
THIS IS AN EMERGENCY! Please contact me ASAP!
Please contact me sometime today (or in the morning if past 5PM)
It's not urgent, I just wanted to put in the request while it was on my mind! Please call me in the next few days.
It's not urgent, I'd like to schedule a time in the future for a call back that fits my schedule.
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3
Where are you having issue(s)?
*
This field is required.
Check all that apply
Audio/Sound System
Video System
Surveillance/CCTV System
Access Control System
Theatrical Lighting
Network/Internet
Other
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4
Issue Details
Ex. Microphone won't sync, Cameras are down, etc.
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5
Are you able to take a photo of the issue?
*
This field is required.
YES
NO
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6
Issue Photo
Take or Upload a Photo
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7
Day of the Week
AM/PM
Best Call Back Time
Monday
Tuesday
Wednesday
Thursday
Friday
Monday
Tuesday
Wednesday
Thursday
Friday
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AM
PM
AM
PM
Row 0, Column 1
Best Call Back Time
Day of the Week
Monday
Tuesday
Wednesday
Thursday
Friday
Monday
Tuesday
Wednesday
Thursday
Friday
Row 0, Column 0
AM/PM
AM
PM
AM
PM
Row 0, Column 1
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8
Please verify that you are human
*
This field is required.
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9
BlueBot
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10
BlueBot Email
example@example.com
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