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Computer Support Questions
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1
Let us know the email you used when applying for the Computer Support position?
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example@example.com
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2
Computer is running slow. Which order of steps do you follow to figure out the problem?
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close programs, reboot, check fan speed / heat, plug charger to outlet, scan for malware, review computer.
review computer, check vent, check fan speed / heat, close programs, plug charger to outlet, reboot, scan for malware.
scan for malware, close programs, check fan speed / heat, plug charger to outlet, review computer, check vent
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3
Computer keeps restarting, what do you do?
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(Check all that apply)
Listen for weird noises.
Reboot and enter safe mode.
Check the task manager
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4
Which malware programs do you have experience with?
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(Check all that apply)
Bitdefender
Avast
Norton
Mac Paw
Malwarebytes
MSFT Defender
McAfee
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5
User complains about pop-ups. Which would you recommend first?
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(Select 1)
Clear browsing history
Review browser extenstions
Run anti-malware program
Reboot PC
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