Building Department Customer Satisfaction Survey
1. Are you the:
Property Owner
Contractor
Agent
2. What type of permit did you apply for?
Commercial
Residential
3. During the permitting process other City Departments are often involved in plan review and inspections. How would you rate your experience with Engineering, Solid Waste, Planning & Zoning, Fire and Public Works?
Excellent
Good
Average
Poor
For question 3, What was the reason for your answer:
4. How would you grade the turnaround time for your permit approval?
Excellent
Good
Average
Poor
5. Did inspectors respond to you in a timely manner?
Yes
No
6. Is it easy to schedule an inspection?
Yes
No
If your answer is no, how can we make scheduling easier?
7. If a disapproved inspection notice was issued for your project, was the disapproval comment clear and concise?
Yes
No
If your answer is no, how can we the disapproval comment clearer and concise?
8. If a disapproved notice was issued for your plan review by the Building Department, was the disapproval comment clear and concise?
Yes
No
If your answer is no, how can we the disapproval comment clearer and concise?
9. Did the plans examiners respond to you in a timely manner?
Yes
No
10. Overall, how would you rate the service from the Building Department?
Excellent
Good
Average
Poor
11. Please provide any suggestions or comments regarding your experience with the Building Department in order to improve our service.
Submit
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