TERMS & CONDITIONS
Ordering & Delivery:
Our Minimum order is $50.00 per delivery. Orders are to be placed online via Ordermentum portal. M H Luxe Holdings Pty Ltd (hereinafter Luxe Bakery) do not accept order placement over the phone.
Payments:
Luxe Bakery accepts payment by Credit Card. Payments are processed via Ordermentum. Payment details are required upon placing the first order and will only be asked once. Ordermentum is a secure third party ordering and payment processing site. There is no surcharge for credit card payments.
Payment before Delivery accounts:
Full payment of the invoice must be received by Luxe Bakery prior to goods being delivered or picked up by the customer. Full payment must be received within 48 hours prior to delivery or the order will be considered no longer required and will be cancelled.
Claims and credits:
Luxe Bakery needs to be notified within 48 hours of delivery of any discrepancy or damages via email (info@luxebakery.com.au) or by text message (0423 621 984). Please include a photo where possible. Any discrepancy raised after the 48-hour time frame or raised outside of the above channels will be not processed.
Delivery Location & Drop Off
Please provide the required delivery instruction to Luxe in writing. Customers have to provide a secure and accessible place for the goods to be left. Luxe will not be liable for any loss or damage to the goods after we have adhered to the delivery instructions provided by you.
Changes in company structure, control and /or the ownership:
Luxe Bakery must be notified of any changes in company structure, control and/or the ownership in writing at least 7 working days prior to the change date. Failure to do so will NOT terminate current account contract. Any change of address MUST be notified to Luxe Bakery in writing.
Overdue Payments:
Accounts that remain unpaid for more than 14 days will be placed on hold until the account has been paid in full. Accounts more than 21 day in arrears will be transferred to a debt recovery agency without further notice. Luxe Bakery will not be liable for any additional fees incurred.
I , on behalf of the business being duly authorized to apply for credit do agree to the terms set out in this application. In the event of this credit account being placed with a debt collector for formal demand and collection of monies outstanding then it is agreed that this company will pay all fees and disbursements that may be levied by that debt collector.
By submitting this application you authorize M H LUXE HOLDINGS PTY LTD to make inquiries into the banking and business/trade references that you have supplied.
This agreement shall be governed and interpreted under the laws of the Australian State of New South Wales and the parties shall submit to the jurisdiction of the courts of that state.