1. These terms and conditions are an agreement between client(s) and trainer. Payments will be taken for the trainer providing personal training sessions (whether one-on-one, couple or group sessions).
2. All payments for sessions must be made in advance ( if cash payments are being made then this will be in-person on the first training session of each month). For specific packages payment will be made upfront, in whole, for the cost of the package.
3. If payment is not made in advance or at start of session then the booked session may be cancelled and subject to charge (unless the trainer is notified in advance).
4. All sessions must be booked within reasonable notice (usually 24 hours prior). This gives time to arrange time slots.
5. If clients are unable to attend sessions then the trainer must be notified in advance (this is typically 24 hours in advance). If clients are unable to attend sessions and the trainer is not given reasonable notice then the cost of the session will be charged in full.
6. Session price and included items or discount (this applies when booking long-term packages) are all to be discussed and agreed before any training is undertaken.
7. Clients are expected to be on time for sessions as any late arrivals will result in time being deducted from the booked session.
8. Any medical conditions or disabilities are expected to be explained in full to the trainer and noted in the (Pre consultant form) - (this will be completed at the initial/consultation stage) so reasonable action/precautions may be taken.
9. If clients are unable to continue training due to reasons of a serious nature such as a serious medical/personal issue or bereavement of a close family member then the cost for any remaining sessions will be refunded in full via the original payment method.
* Payment Terms
If you do need to cancel your booking please do so well before the booking date. Bookings that are cancelled within 48 hours of your session will be charged the full value of the session.
Full payment of sessions is required before the commencement of first session, cash options available, bank deposits/ transfer.
A credit card number is required to hold against your service, no money will be taken from the card it is used as security in the case of late cancellation or no show . Please provide below.