Tech Services Request - BAS Updates, IPS, Logics Upd

Organization *

County *

State *

Contact Name *

First Name Last Name

Phone Number *

Area Code Phone Number

E-mail Address *

Type of Update/Service *

Type of BAS/Logics Update *

BAS Update (Clerk, IPS, iTax etc.) BAS RPS Sync (RPS data is required before scheduling) BAS IPS Tablet Install (replacement tablet) BAS IPS Tablet Install (need additional license, send quote) LOGICS Application Update

For BAS re-installs or server migrations please complete a separate form by clicking here.

Server migrations for the MCSJ or Logics product line please click here.

Review the IPS Tablet Requirements

Install BeyondTrust remote support found on Google Play store before the scheduled install.

IPS Version *

IPS Updates: # of workstations *

IPS Updates: # of Tablets *

This update is only necessary if you utilize the online dogs renewal website and you are on a version lower than 7.10.10. If that is not the case the update does not need to be requested. *

Clerk Update Self Service Processing Video

Click the link below to be directed to our webpage. The video will be located under Application Updates.

Clerk Update Video

Ran into an issue attempting to run the clerk update.

Hosted (Cloud) Client / Managed Services Client: *

I have reviewed the minimum requirements/back-up procedures *

The install will take approximately 45 minutes.

We will need access to your server. *

The update takes approximately 30 minutes.

Questions/Comments?

Please Note: If this is a version update or add-on install please be sure to notify all system users to be out of the program at the confirmed scheduled time.

You will receive a scheduling email for your request. If applicable a quote will be generated and upon receipt of a sales order the service will be scheduled. *

Thank you

Tech Services Request Form