$300 Data Recovery's Rate Calculator

1

Is this a "deleted files" / "format" recovery?* This field is required.Click "YES" if you need to recover files that were deleted or overwritten, or if your drive has been formatted/partitioned.

YesNo

2

Do you have a RAID?* This field is required.A "RAID" is two or more devices configured as one large drive. If you're not sure, you almost certainly do not have a RAID (the only exception is if you have an Apple "Fusion Drive" in your iMac; often people are unaware this is actually a two-drive RAID).

YesNo

3

How many drives are in your RAID?* This field is required.Enter the total number of drives.

4

Is your device encrypted?* This field is required.Examples of encryption software: Apple's FileVault, BitLocker, PGP Desktop, McAfee Endpoint/SafeBoot, and TrueCrypt. Many newer Western Digital *external* hard drives are encrypted by default from the factory using "SmartWare" (it's impossible to disable). If your *external* Western Digital drive has SmartWare (including "My Passport" and "My Book" drives), it is encrypted.

YesNo

5

Was the "cover" of your hard drive opened?* This field is required.The hard drive's metal "cover" is not the same as an external "enclosure." The "cover" is part of the bare drive and protects the platters, while the "enclosure" encapsulates the hard drive and contains the USB/power connectors. If you're not sure, see the section below entitled "Hard Drive Cover Opened Rate." If you have an SSD or flash device, click "No."

YesNo (or "I don't have a hard drive")

6

Is your device larger than 2TB in total size?* This field is required.This is the total "capacity" of the device, not the amount of "used space."

YesNo

7

Is your device larger than 8TB in total size?* This field is required.This is the total "capacity" of the device, not the amount of "used space."

YesNo

8

Do you have an "internal" or "external" hard drive?* This field is required."Internal" drives are bare drives (with SATA, IDE, ATA, SATA, OR SCSI interfaces). "External" drives are inside an enclosure and typically USB, eSATA, Firewire, or Ethernet (NAS). If you have a Flash Drive, SD/Micro SD card, CFast/CF Card, or SSD, or another kind of device, click "Internal."

Internal (or SSD/flash drive)External

9

Do you have a "desktop" or "portable" external drive?* This field is required."Desktop" drives use a power adapter (plugged into a power outlet). "Portable" drives are USB powered (using just a USB cable connected to your computer).

DesktopPortable

10

Does your portable external drive have a "USB PCB?"* This field is required.You must remove the external enclosure and inspect the drive' PCB. If you're not sure, see the section below entitled "USB-PCB Fee."

YesNo

11

Will you drop off or ship us your device?* This field is required.We're located in Studio City, CA. Customer is responsible for paying shipping costs to/from $300 Data Recovery.

Drop OffI'll Ship To You

12

Will we be shipping your finished recovery to California?* This field is required.Return shipping within California is $20.

YesNo

13

Do you live in the United States?* This field is required.Return shipping to any US state is $20. International shipping rates are usually around $40.

YesNo, international

14

Shipping for International Customers* This field is required.For international customers, we highly recommend providing a pre-paid return shipping label and customs forms to avoid any unexpected charges. If you cannot provide these, your shipping rate will be determined after your recovery is finished.

I understand

15

Will you provide a "Transfer Drive" or buy one from us?* This field is required."Transfer drive" is our term for the good drive we'll use to move the recovered data onto. Learn more about providing or buying a transfer drive below (in the section entitled "Transfer Drive Rates").

I'll Provide a Transfer DriveI'll Buy a Transfer Drive From You

17

Our rate for deleted/overwritten/format recoveries is due up-front/non-refundable and we'll recover all possible files. If no files are recoverable, we'll refund your payment (minus a $100 labor fee). For more info, see the section below entitled "Deleted Files/Formatted Hard Drive."

We exclude our "Encryption" and "USB PCB" fees for deleted/overwritten/format recoveries. However, if we determine that your drive needs to be cloned before we can recover your deleted/missing files, these fees may apply (if applicable).

18

For drives with previously opened covers, we charge an up-front/non-refundable $100 "open cover" fee. This fee is put towards your total bill (not "in addition to"). For more info about our "open cover" fee, see the section below entitled "Hard Drive Cover Opened Rate."

19

If your drive is still inside your computer, and your computer is difficult to open (including, but not limited to: iBook, PowerBook, MacBook Pro, iMac, All-in-one PC, Microsoft Surface Tablet), there may be a non-refundable $75-$150 fee for removing the hard drive. We can only perform data recovery with direct access to the bare hard; therefore, it must be removed from the computer before we can start our recovery process.

20

The following only applies to "spinning" hard drives (not SSDs, Flash Drives, SD/Micro SD cards, Cfast/CF Cards):

About 25% of drives we receive have bad heads (these are most often drives that have been dropped and/or are clicking). We always try to provide our customers with the option of an affordable "partial" recovery, by disabling the bad head(s) and recovering data using the remaining good heads.

However, sometimes the only way to recover any data is by replacing parts (i.e.; "heads") inside the drive. In these cases, we will offer you the option of paying for the necessary donor part after we find the best matching drive online. You can also decline our recovery attempt (for no charge, excluding up-front fees) if the cost of donor parts is too expensive.

21

Your total recovery cost (if we recover 99-100% of your data):If we recover less than 99% of the sectors on your device, you may decline our recovery for a $100 labor fee. If no files can be recovered, there is no charge (excluding "open cover" fee, if applicable). The price shown includes shipping/transfer drive, if applicable. Price shown does NOT include tax for transfer drive (CA residents) or donor drive cost (if required).

22

Your total recovery cost (due up-front/non-refundable):We will recover all possible files from your device. If no files can be recovered, we'll refund your payment minus a $100 labor fee. If you opened the cover of your drive, the $100 "open cover" fee is not refundable. The price shown includes shipping and a transfer drive, if applicable. Price shown does NOT include tax for a transfer drive (CA residents) or donor drive cost (if required).

23

Your total recovery cost (if we recover 99-100% of your data):If we recover less than 99% of the sectors on your device, you may decline our recovery for a $100 labor fee (per drive). If no files can be recovered, there is no charge (excluding "open cover" fee, if applicable). Price shown does NOT include tax for transfer drive (CA residents) or donor drive cost (if required).

24

Would you like this price quote emailed to you?

YesNo

25

All done!

Click "SUBMIT" to restart the calculator.

Otherwise, continue to our Chances Form to determine the likelihood that we'll be able to recover your data (also includes a free price quote, INCLUDING the average cost of a "donor drive" for your model).

If you want us to attempt recovery on your drive regardless of the chances, skip the Chances form and submit our mail-in or drop-off form.

Thank you!
$300 Data Recovery

26

Please enter your email address* This field is required.You'll receive an email with your rate in a few seconds.

example@example.com

27

E-mail sent!

Click "NEXT" to restart the calculator.

Otherwise, continue to our Chances Form to determine the likelihood that we'll be able to recover your data (also includes a free price quote INCLUDING the average cost of a "donor drive" for your model).

If you want us to attempt recovery on your drive regardless of the chances, skip the Chances form and submit our mail-in or drop off form.

Thank you!
$300 Data Recovery

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Base Rate

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Max Rate