How to Catch User's Browser Info

Last Update: April 18, 2017

Having every bit of information on an end user  using the form is crucial in managing user expectations and providing better user's experienced.

This guide will show how to get the most information out of your form users through the Browser being used.

Having the Browser Info will give the following details:

BROWSER: Chrome, Firefox, IE, Safari, Opera, and others

OS: The user's Operating System

LANGUAGE: Current language being used

RESOLUTION: Display screen size in resolution

TIME ZONE: Current time zone setup on the end user

USER AGENT: Detailed information about the current browser used.

To add the Browser Info feature:

1. Add the Hidden Box Widget on the form. This tool can be found in the Widgets section. Search for it, then drag it to your Form.

2. Open the widget's properties window by clicking the GEAR icon.

3. Set the BROWSER INFO option to YES.

4. To get the info you need, don't forget to include the field to your Email Notification template.

Demo form: (use an actual email address to see the results via Autoresponder).

Here's an example result:

If you're still using the previous Form Builder (V3):

To add the Browser Info feature

1. Add the Hidden Box field on the form. This tool can be found in Widgets section. Search for it, drag/drop it to the form builder

2. Open the hidden box field property. Click "Settings" and Click "Show Properties" button

3. Set the enable Browser Info value to Yes.

4. Click Close Settings button and make sure to save your form to save the entire form changes.

5. In the form's Notification Email, make sure that the Browser Info field is also included in the message template.

6. Save and Close the Notification Email and the form.

Demo form : (use an actual email to test using autoresponder email)

Here's an example results from the form:

Questions? Please let us know below!


emmanuelmoreno (June 19, 2015 at 09:13 AM)


Apparently Paypal does not allow payments from non members when surfing from a mobile phone (security measure). I would like to add a note to users about this, but only if it is relevant. In other words, Can I make a conditional message appear depending on whether or not the user is on a mobile device?

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redfcu (November 14, 2016 at 04:16 PM)

Thanks! This was super helpful!

Namrah (January 29, 2017 at 07:31 AM)

I've created a form and someone is using it in a wrong manner.
I'm getting prank registrations and the user is actually molesting the team.
Is there anyway through which I can get his/her information?

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