How to Edit or Delete Sender Emails on SMTP Settings

March 4, 2024

If you have added your own SMTP (Simple Mail Transfer Protocol) settings for a custom Sender Email in your email notifications, here’s how to manage them.

  1. Click your Profile Picture in the main navigation menu.
  2. Select Settings from the menu to open the Account Settings page.
Settings link from the Jotform's Profile Menu
  1. Go to the Sender Emails section.
  2. On the far right side of the Sender Emails, click Edit (pencil icon) to edit your custom SMTP settings or Delete (trash bin icon) to delete the custom email from the list.
Sender Emails section of the Settings page on a Jotform account

When editing, click the Test Email button to ensure your SMTP settings are correct.

Success message when testing custom SMTP settings in Jotform

When deleting, there is a popup confirmation. Click the Delete button to confirm your action.

Delete confirmation dialog when deleting custom SMTP settings in Jotform

If you haven’t set up a custom Sender Email, check out our How to Set up SMTP for a Form guide.

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