Which file types are allowed for the upload field?

Last Update: August 28, 2016

We regularly are asked about what file types that our upload field support. The default file extensions types that are supplied and accepted are:

pdf, doc, docx, xls, xlsx, csv, txt, rtf, html, zip, mp3, wma, mpg, flv, avi, jpg, jpeg, png, gif

However, you can add additional files to the list by right-clicking it and adding more depending upon what you would like to allow your users to upload. You may also remove unnecessary file types if you wish by using the same method.

To learn more about our upload limits check here. To allow all file types, just type an asterisk: "*" in the box.




1. Edit your form

2. In Basic Fields section, drag/drop the File Upload field in the form.

3. Click the file upload field and click the "Extensions" button from the top toolbar.

4. Add the desired extension(s) to the list.


5. Click "OK" button to finish


How did it go? Do you have any suggestions or comments? Please let us know in the comment box below.


chucklebig (April 08, 2011 at 11:04 AM)

Is there a maximum number of file types allowed?

yogita (April 08, 2011 at 02:01 PM)

When I upload a file (PDF or doc)through browse button to my website & hit submit button I get email with all the fields on my form,but I cannot open doc file. When I click on it it shows zip file which I save on my hard drive & try to open it, it shows only xml files but no doc file. How can I get orignal file uploaded through form in my email.

serkan (April 09, 2011 at 07:33 AM)

You can allow all types of files simply by putting * in the box.

mchrist793 (June 03, 2011 at 02:05 AM)

I have added several different file types to my upload button, but it still will not allow. I keep getting the following message:

(VTS_01_2.VOB has invalid extension. Only .pdf, .doc, .docx, .xls, .csv, .txt, .rtf, .html, .zip, .mp3, .wma, .mpg, .flv, .avi, .jpg, .jpeg, .png, .gif, .mp4, .mp3, .ppt, .pub, .m4a, .mov, .vts, .vob, .m4v, .m2ts, .dvr, .264, .mp4, .flv, .bup, .mts, .psd, .png, .MOV, mpeg-4 are allowed.)
even though I added to the list. please tell me what I'm doing wrong

View Answer

tommyblue (October 02, 2011 at 10:13 PM)

file upload form does not work.
after selecting photo file and clicking submit the following msg appears.

Upload Error

File could not be uploaded for some reason.

Please go back and fix this

View Answer

tony22 (January 12, 2012 at 07:35 AM)

I want only jpg or jpeg files to be uploaded so deleted all types but left
jpg, jpeg
on the list.

When I tried to upload a jpg file I get the message:
jpg file extension is not allowed. You can only upload jpg, jpeg files.
Please go back and fix this.

How? Does the list of allowed types have to be written differently?

Thanks, Tony

View Answer

tony22 (January 12, 2012 at 07:46 AM)

I am using IE8 with XP pro sp3.

diogofn (August 13, 2012 at 09:25 AM)


adminKC (August 23, 2012 at 09:26 AM)

I can choose a file to upload but there is no submit button. Help please!

View Answer

metlife (August 23, 2012 at 10:57 AM)

I'm having problems today when i try to upload a pdf - the error is "EA-Brighton.pdf has invalid extension. Only .pdf are allowed."
In allowable extensions, I've tried *, pdf and .pdf
The form is at http://jotformeu.com/form/22124806208345

View Answer

irbestudio (September 12, 2012 at 12:14 PM)

Hi, i have the same problem with my form, i only want file-aceept="pdf,doc,docx)" and it doens aceept files with that extensions, please take a look on that formID=10361047540

View Answer

mickyscakes (February 08, 2013 at 07:22 AM)

I'm having the same problem - keeps telling me that my JPG is not allowed as only jpg files are allowed!
formID: http://form.jotformeu.com/form/30383051492348
Helllllp please.

View Answer

Sandstens (February 26, 2013 at 06:05 AM)

We can not download large files, the customer has put up.
Bigger then 1000m.

View Answer

Anatol2013 (April 04, 2013 at 05:21 AM)

Мне надо загрузить два файла, текст и фото. Я вставил два поля. По первому файлы приходят, по второму полю файлы не приходят и не отображаются.
Возможна пересылка двух-трех файлов одновременно?

View Answer

optizign13 (August 19, 2013 at 07:15 PM)

Is it possible that jotform emails me all of the pictures instead of just the first attachment?

View Answer

camescott (March 03, 2014 at 01:05 PM)

IT doesn't t work for me

View Answer

LEAF_Slovakia (April 04, 2014 at 04:42 AM)

Hello, having problems with uploading any type of files into this form.
Please help!


View Answer

amohammedomer (July 07, 2014 at 04:20 AM)

How to enable removing uploaded file from a form?

View Answer

white_cap (July 21, 2014 at 04:56 PM)

The uploaded files are not attaching to the email that I receive. How can I fix this so the attachment comes along with the notification email?

View Answer

raadsarar (October 26, 2014 at 08:41 AM)

I am looking for such a form that saves the files which visitors upload in the form. Please help me with it. Please reply

View Answer

KGPT (February 10, 2015 at 07:08 PM)

I am trying to upload a document and I can't do it. I'm using Internet Explorer. I can click on browse, but nothing displays. This is very frustrating. Any assistance would be greatly appreciated. HELP!
Thanks, Kayonna

View Answer

lisasmith_3 (February 19, 2015 at 11:46 AM)

Is it possible to allow file caption before/after uploading?

View Answer

justglass (February 17, 2016 at 08:05 AM)

i have tried to create a form allowing people to upload images - on the test form i filled in - i can see only one of the images - how do i see the other images uploaded please?

View Answer

MattAtKapnick (July 28, 2016 at 10:05 AM)

Is it possible to have these attachments encrypted when they are sent after the form is submitted? Thank you!

View Answer

gelbuilding (August 27, 2016 at 11:24 AM)

where can i download form tools?

View Answer

Send Comment