User Guide

Change Thank You Page URL Based on a Condition

Last Update: May 7, 2017

If you want to redirect users to another web page based on their answers on a form, you can do it with "Change Thank You URL" conditional logic.  Here's how you set this up in the form builder.

a. Click SETTINGS at the top.

b. Click on CONDITIONS, select CHANGE THANK YOU PAGE > then proceed to STEP C below.

c. Simply setup your conditional "Rule" ("IF" statements), select what form fields or inputs will the condition be triggered. After that, setup your "Actions" ("DO" statements), choose "Redirect to URL after submission". Here's an example:

d. Now enter the URL to where you want the user to be redirected after submission.

e. Save the form changes and that's it.

Here's a demo form: 

If you have any questions about this method, please let us know by posting a comment below or by posting a question to our support forum.


  • ErinKopec

    Is it possible to add in a PDF instead of a URL?

  • littlehand

    Hello Jotform I want both thank you page and redirect page within span of some time. Please help me and send me reply to venkataramana@bhavyatechnologies,com. It's very urgent.
    Thank You JotForm

  • SunbridgeInstitute

    The demo form provided at the end of this help post seems to be blank.

  • SunbridgeInstitute

    It seems as though the instructions on this page are outdated. The "Conditions" no longer show the "change thank you URL" but rather it says "change thank you page." The new way is much better, but it's probably best to update your instructions.

  • Oxigenios

    Its possible make conditional bigger than or smaller than ( < > ) ?

  • SRWproducts

    Is there a limit on how many Change Thank You page URL conditions we can have?

  • FondazioneStepanZavrel

    ho il mio modulo e quando faccio per pubblicarlo il link non va .. come mai ? cosa devo fare?

  • holmster

    I've tried to redirect to an other form using the Thank you page, but it directs to a blank page.

  • ecoroi

    Can the conditional form have a background that is an image?

    Would love to see some examples of conditional forms in action. Thanks!

  • teamfightingfit

    This doesn't work for me and it still goes to a thank you page. My form is here

Send Comment