JotForm User Guide / Billing /

How to Upgrade and Pay by Check/Purchase Order/Wire Transfer

How to Upgrade and Pay by Check/Purchase Order/Wire Transfer

1. Click on the Upgrade button of your preferred plan.

2. Select the Check/Purchase Order/Wire Transfer option.

 3. Click on the "Upgrade" button, it will open a new window to enter your personal and/or customer information.

4.  Fill everything on the page, the JotForm Login Name is your JotForm Username, not your email address. 

5. Select Mail/Check/Money Order in the Method of Payment drop-down. Here's how it looks like:

6. Click on the "Next" button to redirect you to the last page to see the instructions on how to send your payment.

 If you pay with Credit Card, you must fill in the credit card information at the bottom of the print page. Please don't forget to add the date and your signature in the printed version. 

Make sure you get the Reference Number of the transaction. An additional email should be sent to you from BlueSnap, our payment processor for this transaction.

Important Note:

Mail/Check/Money Order payment is considered a manual payment and it will take a few days/weeks to be processed. BlueSnap will send a notification to us about the payment. Until then, we cannot upgrade the account. 

If you have any comments or issues with this method, please let us know by opening a question in our support forum.

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  • ddfptek

    I am sorry. There is no option of payment by bank transfer, just bank card and Paypal. In addition I can only access the extension of the bronze. If I choose silver, I have a 400 error that appears ... please help me.

  • Chalis

    How can I get money inbank

  • Gadorus Martinez

    For the 1-year Bronze upgrade, the option to pay by mail/check/money order is not showing. Is this option only available for the 2-year payment schedule?

  • sh_kwes

    Dear Jotform,

    We have paid for one year on this day, is it already received? whether it can be discounted? (Biggest Savings of 2017! SAVE 50%)

    How we know the payment has been received or not?
    reference number : 60711693

    (Kami sudah bayar untuk satu tahun pada hari ini, apakah sudah di terima ? apakah dapat potongan harga ? (Biggest Savings of 2017! SAVE 50%)

    Bagaimana kami tahu pembayaran sudah di terima atau belum ?)



  • newmusiconthebayou

    I am currently paying by credit card but would like to change to either PayPal or via mail if necessary. Nowhere am I seeing the option to edit my payment method--I only have the ability to change to a different credit card. When I downgrade or upgrade plans, I'm only given a confirmation message; I'm not asked for payment info.