User Guide

How to Create Form Reports in JotForm

Whether you’re running a small business or a large organization, seeing your results in an easy to understand report is essential. JotForm not only gives you the ability to collect data from people, it also allows you to view it in a variety of way...

Ways to Get Notified of New Submissions Aside from Email Notifications

Tired of your email servers blocking emails from noreply@jotform.com? Are you hoping there's a way to be notified even when your email ends up in our Bounce List? Although there are plenty of ways to lower the likelihood of getting your email in the ...

What Is a Form Builder

If you need to create great looking web forms quickly, a Form Builder is the best tool for the job. You can simply drag & drop questions and form fields to where you need them. Play with the colors and structure of your forms. The best part i...

Order Form Basics

Services, such as Square, PayPal, Stripe, BlueSnap, Authorize.net etc., allow you to collect payments from your websites. What they don't provide is integrated order forms where you can ask any kind of questions to your customer.For example,...

How to Create an Excel Report

The Reports feature lets you generate an Excel Report of the submissions and share it with others. 1. Go to the MY FORMS page.2. Select the form you want to generate a report from.3. Click the REPORTS ▼ menu.4. Then click ADD NEW ...

How to Create a Visual Report with Your Form Submissions

With Visual Reports you can easily generate eye-catching reports that are based on your submission data. It allows you to create and generate bar graphs, pie charts, line graphs, form submissions grids, and HTML texts and images.To start creating a v...

How to View Form Submissions

So your form has been getting lots of responses, and you need a central place where you can view all the submissions, edit them, respond to them by sending emails, print them, flag them for reading later - Delete them, download excel and CSV files am...

How to Create a CSV Report

When asked for a report of the submissions, there is no need to go through the tedious process like before. With JotForm, you can now generate reports in no time. One of the most common formats used in reports is a CSV. Below, you will find the steps...

How to Download Form Submissions as Excel/CSV/PDF

UPDATE: We are excited to announce that we have just released the new version of JotForm PDF Editor.Downloading your form's Submission Data in EXCEL, CSV, or PDF is possible with JotForm. Get started by following all the steps below:1. Go to your MY ...

How to Add Custom Unique IDs to your Form Submissions?

If you need an ID like "ISBN-0015" on your records, now you can accomplish this with our "Unique ID" field. It's located under Widgets section in the toolbox to the left. Just drag & drop this tool to wherever you want on ...

Chapter 3: Moving Your Nonprofit's Website onto a Mobile Platform

In 2016, for the first time ever, more users accessed the internet using mobile devices (web browser-enabled smartphones and tablets) than they did from desktop or laptop computers. In the U.S., most time spent consuming digital media...

How to Use Visual Report Filters

Visual report filters allow you to better analyse trends and patterns in your form responses by creating rules to determine which results are included in your charts and graphs.There are 3 types of filters available for you to use:1. Date Filters - I...

Chapter 4: Essential Software to Increase Donations for Your Nonprofit

Nonprofit organizations need to be organized in a number of ways in order to maximize donations. Fortunately, plenty of tools exist to help nonprofits do this — including software that can help you keep track of your donors, find out in...

How to Create an HTML Table Listing Report

Would you like to share a nice table-based submission report? Check out the HTML Table Listing.The report can be shared using its direct link or by embedding it to your website. The latter may be useful if you want to share the submitted data between...

How to Find the IP Addresses of Form Respondents

There are various options on how to obtain the user's IP Address from your submission data. If you need this information, you can have it by following the steps below:A. See the IP Address from Your Form Submissions Page1. Login to your account and g...

Adding a Form to Your Wix Site

Embedding JotForm on your Wix site is pretty easy. You just need to use your form URL. Please follow these steps:1. Click Publish button then copy the link of your form.2. In your Wix Editor, click the Add (+) button, choos...

How to Share Form's Submissions Page

Sharing your Submissions Page lets your clients or forms users to view, print or download the entire submission data to Excel, CSV or even PDF. To share your form's Submissions Page, follow the steps below:1. Go to your MY FORMS page.2. Select the fo...

How to Test Authorize.net Payment Tool on Sandbox Mode?

Sandbox Mode is a basic test tool normally for developers that completely simulates the process of payment, error responses, and reports.  If you wish to know how it feels to make/receive payment, this is a feature...

How to View Incomplete Payments

If a user closes the browser or didn't settle the payment after being redirected to the Payment Page, this will be logged as an Incomplete Payment. It will only be posted as a valid submission if the user completed the payment and was able to complet...

Chapter 7: The Importance of Transparency

Donors have plenty of options when it comes to giving money to a nonprofit. According to the National Center for Charitable Statistics (NCCS), more than 1.5 million nonprofit organizations are registered in the U.S as of 2016. When ch...

How to Set Up a Contact Form in JotForm

Contact forms are one of the most commonly used form types. They are usually one of the fastest way for the readers to get in touch whenever they need assistance, have feedback, reports or ideas to share. Creating a contact form manually i...

How to Customize PDF Submissions Report

UPDATE: We are excited to announce that we have just released the new version of JotForm PDF Editor. A PDF Submission Report is typically a PDF file containing your form's submission data. This is also often called a PDF Re...

Card Forms: How to Utilize the Multiline Question

When JotForm Cards was launched, a lot of users were asking how they can ask multiple questions in a single card. As you may know by now, the Cards Layout was purposely designed to show one question at a time. However, there are occasions when it's i...

Chapter 8: Why Nonprofit Branding Matters to Donors

Marketers frequently talk about branding, but what is it exactly? According to Seth Godin (an author, business executive and speaker who’s in the Direct Marketing Hall of Fame), a brand is “the set of expectations, memories, stories a...

How to Include a Link on the PDF Copy of Submissions

Let's say you have a Contract Form. And, if you want to have the Headers and Texts that is on the form to show on the PDF copy of submission when you download it or when you include it in the email notification sent to you or in the email autorespond...

How to Download the Submission Files

JotForm allows you to create a file upload form. Now how do we fully or partially download these files?To download all uploaded files:1. Go to your MY FORMS page, select the form and click SUBMISSIONS.2. When you scroll down below, you'll see the DOW...

How to Make a Poll using JotForm

When creating polling forms, it is nice for users to be able to see the overall results after they have completed their submissions.  There a few different ways this can be displayed, all of which consist of showing a char in the thank you p...

Encrypted Forms and How to Use Them

CAUTION: The Preview Before Submit Widget will create a conflict with the encryption process and the data will not be encrypted. Please do not use this widget on your encrypted forms!An Encrypted Form offers another layer of securit...

Chapter 11: Revenue Streams for Nonprofits

All nonprofits rely on a mix of sources for their income, and funding can come from individuals, foundations, corporations or local and federal government. Some nonprofits charge a fee for certain kinds of services, and some sell goods or...

Chapter 12: Keeping Donors Engaged

What makes people want to give charitable contributions? Motivations include altruism, a sense of fairness, societal pressure, the desire for recognition, wanting to leave a legacy, wanting to impress other, religious or spiritual beliefs...

How to Create a Grid Listing Report

Grid Listing is useful in several ways - A classic example is the ability to show the submissions on your web page right after a user hits the Submit button. In the generated grid list you can do the following:🔘 Rearrange the order of the columns ...

How to Create a Calendar Report

The Calendar Report is a useful way of visually presenting your Submission Data so your customers can see available dates/times for, say, an appointment. Follow all the steps below on how to create a calendar report for your form.NOTE: You must have ...

How to Create an RSS Listing Report

RSS (Rich Site Summary; often called Really Simple Syndication) is a type of web feed which allows users to access updates to online content in a standardized, computer-readable format. These feeds can, for example, allow a user to keep track of many...

What's New in JotForm 3.0?

NOTICE: Our system now offers JotForm Version 4.0 but, you are more than welcome to switch back to JotForm Version 3.0 at any time within your Account Settings.Improved Online Form BuilderWe've made many improvements to our online form builder techno...

How to integrate PayJunction with your form?

PayJunction is an easy, secure and effective tool that provides getting paid online. With its smart payment processing, PayJunction powers mid- to large-scale businesses. It also provides electronic signature capturing, and comprehensive multi-user m...

Terms of Use

Please read this Agreement carefully to ensure you understand each provision. These Terms of Service ("Terms") govern your use of JotForm, Inc. ("Company", JotForm) web site located at http://www.jotform.com (the "Si...

Create a Submission Limit Using JotForm with PHP and RSS Reports

Update: Submissions limit has been implemented as a Jotform core feature. Check this guide to learn how: How to Limit Submissions in a Form.For those who urgently need the submission limit feature, we have a quick solution for you.But first thing's f...

DownThemAll Mozilla Firefox Extension: Download Form Files

This method is intended for those who have some issues using our File Downloader App for downloading file uploads in the form at once. DownThemAll extension is only available for Mozilla Firefox s...