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Setting up an Autoresponder Email

If you want an instant, pre-written reply, or you want the submitters to get a copy of the data they have submitted on your form, then you will need to set up an Autoresponder Email, so let's get started!A. Click SETTINGS at the top of the Form Build...

Explanation of Email Notification and Autoresponder Settings

JotForm has two email alerts that you can setup. We have the "Notification Email" and the "Autoresponder Email".When you receive a notification email, you can reply and make sure it's received by the person who submitted your form...

Provide a Detailed Summary to Your Respondents Using Form Fields

Form respondents like it when they receive a confirmation of what they just filled out. Especially with order forms, it's always a good practice to provide a review/summary of what they just ordered, either before or after form submission. JotForm of...

A General Approach on Building an Approval Process Workflow

Create an approval process in JotForm. Different companies/businesses will always have their own approval process. Surely, we can't cover all of them so this guide will be leaning more towards discussing general guidelines on how to come up with a wo...

How to Attach a File to Autoresponder Emails

Whether you’re a teacher who wants to send supplemental information to your students or a business who wants to automatically send a whitepaper to new mailing list contacts, this new feature should come in handy. To enable this feature, fo...

How to Add a Downloadable File to Your Form

There are instances when you want to include a file that your users can download, whether it's right within your form, on the Autoresponder Emails they get or on the Thank You page right after form submission.Nevertheless, no matter where you want to...

How to Hide Empty Fields on Email Alerts

Update: On the new email wizard, this option is already enabled by default so you don't need to do any further configuration in your form.However, if you wish to change that option, you can open it in the Advanced settings in your email wizard. Below...

How to Change Email Template Sent Based on the Language Used?

To set this all up you will first need to set up two things: 1. Set up all the languages that you want to have on your jotform 2. Set up email autoresponders for each languageOnce you have these t...

How to Add a Custom Sender Address to an Email Alert

You can have email notifications with a custom sender email address. This option sends the email alert on behalf of you but will still come from JotForm's mail servers. To begin, please follow the steps below:1. In the Form Builder, click Se...

How to Strip Headers from Postal Addresses in Email Alerts

The Address field is a great way to quickly insert a postal address into a form. However, by default, email alerts include the headers such as:-Street Address-Street Address Line 2-City-State/Province-Postal/Zip Code-Country Step 1: How to a...

Utilizing the "Send Emails Later" Function of the Autoresponder Emails

Sending an autoresponder email right after the user submits the form may not always be the right way for you. You may want to notify your users at a later date. If for example, you have a hotel booking form, you can notify your form's respondents 1 d...

How to Create a Custom Send a Friend Form

Do you want to create personalized or automatic responses to your friend? If so, this guide will help you to do it.1. Simply create your form. Add the Email Field (under Basic Fields). Also, add the Text Area&n...

How to Edit the Email Template for Notifications and Autoresponders

One important aspect of JotForm is the ability to receive emails for each new submission. We call these Email Notifications. Your respondents can also get emails for each submission as a sort of an automated response, which we call Autoresponders.Rel...

Spice up Your Email Campaigns with Autoresponders

Did you know you can also use JotForm as a simple email campaign solution? Suppose you have this setup where you get your users' email address and you wanted to:🔘 Send an automated reply to them right after submitting the form. This serves as a co...