User Guide

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Managing Field Error States and Highlight Effect

All forms created in JotForm have two built-in features that most of you may be familiar with:1. HIGHLIGHT EFFECT: The subtle change in the background color of a field that receives focus.2. ERROR STATES: The attention-grabbing error messag...

How Can I Change Spacing Between Questions?

You wanted to change the vertical spacing between your questions, from this:To this:There are a couple of ways to do this. Here's the easy way to change the spacing between all of the fields: .thumbnail { width: 550px; box-shadow: 0px 2px 4px #AAA; }...

How to Change the Orientation of a Feedback Button

Add "reverseButtonText: true," to your feedback code. An example is below:new JotformFeedback({formId: "1***********",buttonText: "Untitled Form",base: "http://www.jotform.com/",background:'#F59202',fontColor:'#FFFFFF',buttonSide: "bottom",buttonAlig...

How to Apply a Theme to Your Form

Applying a Theme within the Form BuilderTo apply a theme to your form in the form builder, follow these steps:1. Open your form in the form builder2. Click the Form Designer icon3. Go to Themes tab and select the theme you wish to use.Applying a Them...

How to View Form Revision History

UPDATE: With V4, it's now easier to view your Revision History.Just click the green circular arrow below the Form Name to launch the Revision History wizard.Form Revision History makes it possible for you to review older versions of your forms and wh...

How to Properly Add, Change, and Test a New Email Recipient Address

A common problem is that you may have tried to change your Email Notifications to have them sent to a different email address, but when you test it you find out that it has only gone to your old email.Here is a simple guide to help educate you on how...

How to Change "Thank You" Message Using Conditional Logic

So you want to change the "Thank You" message based on your form's field value? Example case scenario is when you have a quiz form, you want to display different "Thank You" messages depending on their score. That is possible using JotForm's Condit...

Changing Height in Xara 7

Several customers have reported to us this problem that they are not able to see submit button when adding a form into Xara 7 web builderPlease follow the follow these steps :1) Press F2 to get the "Tools selector" bar  2) Modifify the height (H...

How to Find and Change the Email Address Used for Notification Email?

Lost with finding what email address is used for your form notifications? You'd like to change the email address currently use in your form notification? This guide will walk you through that settings, please find the steps below.   1...

How to Change the Title or Name of your Form

Naming online forms is a simple task, but most of the users don't know or even bother to name them. However, people don't predict what'll happen in the long run, when they have more than 20 forms, things start to get complicated. So, it's a best prac...

The Importance of Form Widths

What's so important about form widths?Imagine filling out a form that's too wide for your iPhone. It'd be frustrating, right? Well, think about your forms and your audience. Do you provide a positive user experience? Do you even know which devices yo...

How to Change Form Fonts

There are few web-friendly fonts that can supplement the readability & design of your web forms. You shouldn’t use just any font you want to because you think it looks pretty; you need to think about your customers, too. We've searched & ga...

How to Change Your Form's Font Size

Changing the font size of your forms couldn’t be more important. Knowing who your audience is will help you choose the right font size to use on your forms. Let’s say you’re dealing with elderly people. Would you still use a 12-point font size?...

How to Enable/Disable a Form

What's so important about changing the status of your forms? Take this example - A client may want you to start a particular form on December 16th for use with a Christmas sale and, after the sale, pause until next year. Using this method, you’ll b...