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Setting up Email Notifications

Setting up Email Notifications on your web forms is as easy as 1-2-3. You'll be able to get emails whenever you receive a response from your web forms including checking them out from almost anywhere.IMPORTANT NOTICE:If you're trying to test the emai...

Setting up an Autoresponder Email

If you want an instant, pre-written reply, or you want the submitters to get a copy of the data they have submitted on your form, then you will need to set up an Autoresponder Email, so let's get started!A. Click SETTINGS at the top of the Form Build...

Explanation of Email Notification and Autoresponder Settings

JotForm has two email alerts that you can setup. We have the "Notification Email" and the "Autoresponder Email".When you receive a notification email, you can reply and make sure it's received by the person who submitted your form...

How to Delete Notifications/Autoresponder

JotForm Notification contains e-mail address(es) which receives submission data when a user submits a form. Some users created many notifications for multi-recipient purposes but don't know how to delete them when no longer needed. So, how to delete ...

Why Am I Not Receiving Email Notifications

There are many possible reasons why notifications might not be going through. Here are some common methods for troubleshooting.1. First and foremost, make sure that there is a recipient email address in your EMAIL NOTIFICATION and that this is the em...

Send Notifications to Multiple Recipients

If you'd like notification emails to be received on multiple email addresses, follow these steps:1. Click SETTINGS at the top > EMAILS on the left > place your mouse over the notification > then hit the PENCIL icon to edit it.2. ...

A General Approach on Building an Approval Process Workflow

Create an approval process in JotForm. Different companies/businesses will always have their own approval process. Surely, we can't cover all of them so this guide will be leaning more towards discussing general guidelines on how to come up with a wo...

How to Attach a File to Autoresponder Emails

Whether you’re a teacher who wants to send supplemental information to your students or a business who wants to automatically send a whitepaper to new mailing list contacts, this new feature should come in handy.To enable this feature, follow these...

How to Prevent Emails from Landing in Gmail's Spam Folder

Emails that land in your spam folder are unpredictable. Sometimes they do get in there, sometimes they don't. One of the simple tricks to prevent emails from landing in your spam folder is to ensure that you have the email address (noreply@jotf...

How to Prevent Email Bouncing Related Issues

This guide is meant for users and customers who usually report that their email alerts are not coming through or have stopped coming. This usually happens when the messages are rejected by your email service provider.Our servers will try several time...

How to View All Your Form Email History

It is important to know what is the status of your form email so we have added a great tool for you check it from your account. Using this tool, you can find out whether the email is successfully sent to your recipient email address or have failed fo...

How to Let Users Update Their Form Submissions at a Later Date

You can now let users update an entry on a later date. To do so, firstcreate an auto-responder emailif it is missing on your form (autoresponders exist by default on new forms). Then add an{edit_link}tag to the body of the email.When a user submits t...

Whitelisting JotForm IP Addresses and Domains

Please contact your email service provider and request them to add JotForm's IP addresses to their whitelist.It is also a good idea to add noreply@jotform.com and noreply@formresponse.com to your contacts lists and whitelist our common domain names b...

Adding an Email Confirmation Field

If users mistype their email addresses, it can be very hard to get in touch with them. With the email address confirmation feature, such problems can be easily prevented.Step 1: Adding an email field.In your Form Builder, make sure you have added the...

How to Send Email Based on User's Answer

If you want to send email based on users answer, follow these steps.1. First, if you want to send emails with different content, you can create multiple notifiers like the following and customize each of them. If not, then you can keep a single email...

How to set Form Limits Based on a Unique Question

Let's suppose you are running a contest and would like to limit unique entries or values in a form.For example, you might want to acceptUnique Cell Phonenumbers. To accomplish that, follow the steps below:1. Add aShort Text Entry field (rather than t...

How to Set Reminder Emails for Your Forms

With reminder emails, you can send yourself or a colleague daily, weekly or monthly emails to remind filling a form. Are you planning a long-spanned project? Then let's get you familiar with Reminder Emails that will help you organize and ...

How to Send a Form via Email

JotForm offers a straightforward way to send an email to your users and include the Form URL in it. 1. On theForm Builder, click PUBLISH at the top. 2. Then, click EMAIL on the left nav. 3. Click the SHARE ON EMAIL. 4. On the next page, customize th...

How to use Notification and AutoResponder emails in HIPAA accounts?

HIPAA Compliance requires protection of sensitive healthcare data in every possible way. JotForm takes the necessary measures to protect healthcare data while they are stored in JotForm HIPAA Compliance system. However, sharing this data on insecure ...

How To Include Submissions As PDF Attachment In The Email Notifications

UPDATE:We are excited to announce that we have just released the new version ofJotForm PDF Editor.With JotForm, it is possible to attach submission PDF files to notification emails and track your submission data directly from your email inbox. Howeve...

How to Verify an Email Address Before or After Form Submission

When dealing with forms, apps, websites, signup pages, etc., a common struggle of admins/owners are dummy email addresses. Yes - Many users fill out forms with random, non-existent email addresses. So, if you ever need a way to verify an email addres...

How to Properly Add, Change, and Test a New Email Recipient Address

A common problem is that you may have tried to change your Email Notifications to have them sent to a different email address, but when you test it you find out that it has only gone to your old email.Here is a simple guide to help educate you ...

How to Hide Empty Fields on Email Alerts

Update: On the new email wizard, this option is already enabled by default so you don't need to do any further configuration in your form.However, if you wish to change that option, you can open it in the Advanced settings in your email wizard. Below...

How to Integrate Your Form With SendGrid

SendGrid is one of theworld's largest cloud-based email delivery platform. They are responsible for sending billions of emails for some of the best and brightest companies in the world.Our integration with SendGrid allows you to automatically synchro...

How to Get Notified if Email Alerts Failed to Send

This is a guide that will help you setup an external notifier if your JotForm email alerts failed to send or were in the bounce list.Please note that this is for advanced users or who are familiar with programming.Here are the requirements and steps ...

How to Change Email Subject or Make It Dynamic

Sometimes you may want to change the email subject of received form emails. You can easily do this with our emails editor. To customizethe email subject of the email notifications or autoresponders: -Open your form in the editor. Click on the Settin...

How to Change the Email Address Used for Notification Email?

If you want to change the email address where the Email Notifications go to when a submission is made to your form follow the steps below. 1. Click the Edit Form button next to the form that you want to edit. ...

How to Remove Your Email Address from Bounce List

There are several reasons why your email address may have been added to the bounce list. It could be due to a non-existent/inactive email address, your mail server being unavailable, your email server has rejected the emails due to suspected spam, yo...

How to Catch User's Browser Info

Having every bit of information on an end user using the form is crucial in managing user expectations and providing better user's experienced.This guide will show how to get the most information out of your form users through the Browser being used....

How to Change Email Template Sent Based on the Language Used?

To set this all up you will first need to set up two things:1.Set up all the languagesthat you want to have on your jotform2.Set up email autorespondersfor each languageOnce you have these two all set up and ready it is time to use conditional logic ...

How to Require Users to Verify Their Email Address Prior to Submission

What is Email Verification?This is a very popular method used for verifyingthe email address if it actually exists. Basically, the email address will receive a message that contains a unique code or link that will help complete the verification.Why i...

How to Add a Custom Sender Address to an Email Alert

You can have email notifications with a custom sender email address. This option sends the email alert on behalf of you but will still come from JotForm's mail servers. To begin, please follow the steps below:1. In the Form Builder, clickSettingsin t...

How to Email Different PDF Document Templates Based on Users' Answers

Let's say you are creating an events registration form with multiple sign-up dates or other options, and you would like to email the form respondents specific submission PDFs based on their choices.Luckily with our new PDF Editor, you can automatical...

How to Integrate JotForm with Mad Mimi

Mad Mimiis one of the easiest tools that would let you create, send, share and track email newsletters online. If you want to integrate your forms with Mad Mimi, just please follow the steps below.1. Click SETTINGS at the top, INTEGRATIONS on the lef...

How to Integrate Form with iContact

iContact enables you to create, track, and send HTML-based emails and social media messages. iContact also allows you to create segments for targeting specific list of subscribers. To integrate Jotform with iContact, simply follow the steps below.1. ...

How to Integrate JotForm with Vertical Response

VerticalResponsehelps you grow your business and connect with your customers wherever they are. Their full suite of online tools lets you do all your marketing needs in one account. To integrate Jotform with VerticalResponse, simply follow the steps ...

Utilizing the "Send Emails Later" Function of the Autoresponder Emails

Sending an autoresponder email right after the user submits the form may not always be the right way for you. You may want to notify your users at a later date. If for example, you have a hotel booking form, you can notify your form's respondents 1 d...

How to Integrate Form with Constant Contact

Constant Contactis one of the best email marketing services that lets you create effective email marketing and other online marketing campaigns to meet your business goals. In Jotform, you can integrate your form with Constant Contact. How? Please fo...

How to Customize Notifications in JotForm Mobile Forms

JotForm Mobile Forms allows you to customize your form notifications so that you can get a notification as soon as someone fills out your form, or not.Mobile Forms Notifications Settings :1. In My Forms, press on the cog button (gear like icon) to op...

How to Integrate Form with GetResponse

GetResponseenables you to create a valuable marketing list of prospects, partners, and clients, so you can develop relationships with them and build a responsive and profitable customer base.GetResponse includes all the capabilities you need for crea...

How to Edit/Delete Sender Emails on SMTP Settings

If you have added your own SMTP settings for a Custom Sender Email in your email notifications, here's how you can manage them.1. Click theUserIcon found on the top navigation menu.2. Click "Account" to open the Account Settings page3. Sele...

How to Edit the Email Template for Notifications and Autoresponders

One important aspect of JotForm is the ability to receive emails for each new submission. We call these Email Notifications. Your respondents can also get emails for each submission as a sort of an automated response, which we call Autoresponders.Rel...

How to use Mandrill to Send Emails From Your Own Email Address

NOTE- Yahoo users:In an attempt to stop fraudulent emails, Yahoo changed its DMARC authentication policy to reject emails that claim to come from yahoo.com but actually originate at non-Yahoo servers. So, do not use a yahoo user as your sender email ...

Spice up Your Email Campaigns with Autoresponders

Did you know you can also use JotForm as a simple email campaign solution? Suppose you have this setup where you get your users' email address and you wanted to:🔘 Send an automated reply to them right after submitting the form. This serves as a co...

Pass Value to Another Form with URL Encoding

You sometimes would like to create a clickable link in your e-mail alert orCustom Thank You messagethat will automatically prefill your next form. The problem is, some other fields like text area does not properly format the content on how it was sub...

Set The Sender Email Address With Mandrill Account

NOTE- Yahoo users:In an attempt to stop fraudulent emails, Yahoo changed its DMARC authentication policy to reject emails that claim to come from yahoo.com but actually originate at non-Yahoo servers.So,if you are using Mandrill to setup JotForm emai...

Capitalizing the First Letter of Every Field Value on Email

If you want to have the 1st letter of the name or every field value in your e-mail notification to appear as capitalized then addCAPITALIZE:prefix in the field variable.Example:{fullName}should be changed to{CAPITALIZE:fullName}Make sure to save the ...

How to Have Text Only Message Format in Email (Deprecated)

NOTE: If you're looking for a way to setup a text only email, this is not possible anymore. The new wizard will allow you to only change the HTML email, text only emails are actually no longer used as mobile devices are becoming more common and all c...