User Guide

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A General Approach on Building an Approval Process Workflow

Different companies/businesses will always have their own approval process. Surely, we can't cover all of them so this guide will be leaning more towards discussing general guidelines on how to come up with a workflow that fits your requirements.Firs...

Setting up Email Notifications

Setting up Email Notifications on your web forms is as easy as 1-2-3. You'll be able to get emails whenever you receive a response from your web forms including checking them out from almost anywhere.IMPORTANT NOTICE: If you're trying to test th...

Explanation of Email Notification and Autoresponder Settings

JotForm has two email alerts that you can setup. We have the "Notification Email" and the "Autoresponder Email".When you receive a notification email, you can reply and make sure it's received by the person who submitted your form. It's the same if y...

How to View All Your Form Email History

It is important to know what is the status of your form email so we have added a great tool for you check it from your account. Using this tool, you can find out whether the email is successfully sent to your recipient email address or have failed fo...