User Guide

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How to Cancel a Subscription and Downgrade Back to Free

If you want to cancel your subscription, please follow the steps below:1. Make sure you are logged in using your JotForm account/username at http://www.jotform.com/login 2. First, click the human icon shape at the top right corner and click the ...

How to Upgrade My Account

***IMPORTANT NOTICE: Make sure you are logged into your JotForm Account before proceeding. Also, please note that All Subscription Plans are Automatically Recurring meaning they will re-bill you in the future on the Date of Purchase unless you c...

How to Show Headers and Text in the PDF

By default, the Header Fields, Text Fields, and Image Fields are not included in the PDF format of a Submission. If you want these fields to appear in the PDF, you have to tick the "Show Headers and Texts" checkbox in the form submissions page.1. Go ...

Adding a form to Webs.com (Freewebs)

Important Note: Inserting Custom HTML in Webs.com is a premium feature.1. While on edit mode, click on the Publish button.2. Under Platforms,  search for "webs" to filter the result then click Webs.com 3. Copy the form code provided under t...

Where have the Power Tools gone?

You might probably ended up here if you were looking for any of the fields under our old Power Tools menu such as:  Free Text (HTML),  Hidden Box,  Unique ID, E-signature, Captcha, Image, Auto Complete, Filepicker.io (or InkF...