User Guide

Browse Article by Topics

    No article topics.

How to Share Forms with Other Users on Enterprise Server

JotForm For Teams allows you to share forms between users within your dedicated server. Step 1: Go to your ACCOUNT'S SETTINGS page.Step 2: Proceed to SHARING tab, then click Share with Another User button:Step 3: Enter the email address of a...

How to Create a New User or Admin on our Enterprise Server

Depending on the number of seats you have bought for your Enterprise server, you can create new users or admins. To create a new user please follow the steps shared below: Step 1: Go to your account’s Admin page.Step 2: On the Admin page, ...

How to Use Admin Page of Our Enterprise Account

Once you have joined our Enterprise Family, you get an option to administrate JotForm on your dedicated server yourself. However, some restrictions are still applied. So, to get to Admin Tools of your server, please select Admin in your acco...

OneLogin SAML Configuration

Add new APP to your company apps in administrator screenSearch for “saml test connector” and select OneLogin “SAML Test Connector (IdP w/attr)Set JotForm app’s details and save the app;Display Name: JotFormRectangular Icon: #URLSquare Icon: #...

How to Create a JotForm Card?

It's finally here! Introducing JotForm Cards: The friendly way to ask.So, you wanted to create one  yourself? Before we get started, let's break down the anatomy of a Card Form into sections:1. WELCOME PAGE: This will serve as the very first...

How to Download and Start Using JotForm Mobile Forms

Building forms and accessing submission data on your computer is great, but why not supercharge your data collection and take your forms with you?How do you do that? With the JotForm Mobile Forms app, of course. Let's begin!1. JotForm Mobile...

How to Attach a File to Autoresponder Emails

Whether you’re a teacher who wants to send supplemental information to your students or a business who wants to automatically send a whitepaper to new mailing list contacts, this new feature should come in handy. To enable this feature, fo...

How to Prevent Emails from Landing in Gmail's Spam Folder

Emails that land in your spam folder are unpredictable. Sometimes they do get in there, sometimes they don't. One of the simple tricks to prevent emails from landing in your spam folder is to ensure that you have the email address (noreply@jotform.co...

JotForm Cards: Frequently Asked Questions

It's an exciting time to jump on the bandwagon. JotForm Cards is here - A new and friendly way to ask! With this new feature, you can now create forms from scratch with as little effort as possible. Reduce the painstakingly long time of building an...

How to Create Your First Form with JotForm Mobile Forms

Creating your first form with JotForm Mobile Forms is very similar to creating a form on the desktop version. With our new app, you can now create forms on the go. How do you create a form with Jotform Mobile Forms? Follow these ste...

How to Add a Widget to Your Form

There have always been forms, then there have always been ways to make forms more advanced. The problem is that there was never really a way to mesh the two together very well.As a result, we've created the JotForm Widgets platform as a way to help l...

Cards or Classic: Which One Should I Use?

It's time to make a decision - Classic Forms or Card Forms?We know this is solely based on preference but we put together a list of differences between the two, the advantages of using one over the other, along with some typical use cases when these ...

How to Setup a Webhook with JotForm

What is a Webhook?A webhook is a technique used to send HTTP POST notifications to a URL. They can be used to connect apps together or just send data. Read more!1. Open your form in the form builder and click on the settings tab, go to the integratio...

What's New in JotForm 4.0?

JotForm 4.0 was built around the idea that making forms should be a breeze. The main goal is effortless form creation anytime, anywhere, and on any device with ease.You may have seen the improvements we had back when we launched V3 but the new sets o...

How to integrate Moneris with JotForm?

Moneris is #1 in Canada and leading payment provider in North America. They are secure, comprehensive and scaleable. They provides getting paid online easily. Moneris processes 3 billion transactions every year.What can you do with JotForm's Moneris ...

How to integrate PayU Turkey with your form?

PayU Turkey is one of the best payment gateways for you because of its fast and secure payment processing in Turkey. PayU Turkey is easy, secure and scalable solution for your customers.  You can start receiving payments through credit cards...

Dropbox File Request: How can someone upload to my Dropbox?

With Dropbox file requests, you can collect files from someone. You can also get directly these files by integrating a Jotform form with Dropbox. Let's look on how to create Dropbox Forms in 3 easy steps.1. Create ...

How to add forms to Joomla 2.5

Here are 2 easy ways to add your form to Joomla 2.5 Website.A. Direct Method - This method doesn't require plugins, all you need to do is to allow scripts and iframes to run on Editor - TinyMCE editor. Please follow the steps below.1. Login ...

How to add forms to IMCreator

There are two ways to add the form to your IMCreator Site, just follow the guide below to learn  how:First Method: Using IMCreator's HTML Element1. Login to IMCreator and edit/add a new page.2. While on edit mode, click Add an Element then s...

Add forms to Piwigo

Piwigo is a photo gallery web cms. It is free and open-source. You can built a photo gallery site with wide set of features using this platform. Embedding Jotform to Piwigo is pretty easy. To do that, please follow these very short ...

How to Embed a Card Form as a Floating Feedback Button?

The arrival of JotForm Cards has changed the general look and feel of online forms built with our platform. With the Classic Layout, forms were usually embedded within a page, linked as a button/link, or as a lightbox popup. You may also be ...

How to add forms to your Breezi website

Adding your form to breezi.com websites is pretty easy, please follow the steps below.1. After creating your form at JotForm, get your form's iframe embed code. Here's how:     a. Go to Setup & Embed  &...

How to add a form to your PrestaShop website

We're pleased to announce that we've figured out an easy solution for you to add your forms to your PrestaShop with this guide so let's get going!Assuming that you are in your Prestashop backend, please do the following to embed your form:1.&nbsp...

How to Redirect Form Respondents to an External Link in JotForm Cards?

Sometimes, there is no need to show the Thank You page to your form respondents for certain forms, but you need to redirect them to another web page or another form. In this case, you can redirect your users to a URL instead of the Thank You page in ...

How to View Incomplete Payments in JotForm Sheets

If a user completed the payment and was able to completely process the transaction, this will be posted as a valid submission. However, if a user that has submitted your payment form didn't settle the payment after being redirected to the Payment Pag...

Card Forms: How to Utilize the Multiline Question

When JotForm Cards was launched, a lot of users were asking how they can ask multiple questions in a single card. As you may know by now, the Cards Layout was purposely designed to show one question at a time. However, there are occasions when it's i...

How to Take a Photo and Upload It to JotForm Mobile Forms

Imagine the convenience of taking and uploading a photo to a form without leaving the form. Thanks to JotForm Mobile Forms, you can do just that.When creating your form, add the Take Photo widget. Although you can use other File Upload field...

How to Add a Form to Ghost Blog

Ghost is an open source blogging platform. It is user-friendly, straightforward and simple platform that relies on a crisp and minimal user interface. If you want to embed JotForm to Ghost, here's how:1. First, get your JotForm embe...

Add a 'Contact Us' form in a BigCommerce page

Adding a contact form to your BigCommerce store is easily done with JotForm.Create a new form using one of available JotForm Templates, or manually per your own requirements using our Form Builder.When you're done creating your form, you need to get ...

Add a form to a Jimdo page

In your Jimdo page editor,1. Add an element. (A plus icon situated appropriately at the left).2. Using the Widget/HTML element chosen in step 1, input your form's iframe code.Don't know how to get your iFrame code? Follow this guide: How to ...

Beautify your Form using Jotform's Built-in Fonts

The Jotform Form Designer has served well to the users since it was released. One of its dazzling core feature that is most frequently used is the ability to apply custom fonts to the form from the built-in fonts or via CSS Inject. The built...

How to Enable the Smart Embed Feature in JotForm Cards?

When embedding forms on a website, one of the priorities has always been the look and feel of the form. Any website owner would prefer to build a form that matches their website's design. Although the Cards Layout doesn't support CSS injection, there...

How to integrate Skrill with your form?

Skrill has been making digital payments simple, secure and quick since 2001. Skrill is an acknowledged world-leader in developing global payment solutions for people’s business and pleasure, whether they’re depositing funds on a gaming s...

How to Add a Logo to the Welcome or Thank You Page

Logos bring out the identity of a company, service or product. That’s why you may want to add the logo of yours to the Welcome or Thank You page on JotForm Cards. Adding a logo is easy, you can add it to both pages or choose only one of th...

How to integrate FirstData (US) with your form?

People use First Data to get payments around the world, 2,300 times every second. FirstData can provide you with everything you need to set up an online store and expand the scope of your business with global payments, mobile-ready checkout and compr...

Understanding Different Form Errors

There are many kinds of form errors you may be purposely encountered in JotForm. This form error entails different meanings. Below is a list of form errors and their meanings. 1. 404 Not Found - Websites can typically be configured ...

How to integrate PagSeguro with your form?

PagSeguro is a disruptive provider of financial technology solutions focused primarily on Micro-Merchants, Small Companies and Medium-Sized Companies, or SMEs, in Brazil. With a 100% online onboarding process, without paperwork, quick turnaround and ...

How to integrate Stripe ACH Manual with your form?

You can integrate your forms with Stripe ACH without Plaid version. You don't need to have a Plaid account to get payments by using manual Stripe ACH method.What can you do with JotForm's Stripe ACH Manual Integration?- Sell online products- Sell mer...

How to integrate Paymentwall with your form?

Paymentwall widget integration is available on JotForm now. Paymentwall widget integration provides effective local solutions for your e-commerce. It is a secure tool that provides getting paid online. It allows 5 billion people to make payments usin...

How to Change the Form Layout?

You heard about the new JotForm Cards feature we rolled out and you're wondering - "Is there a way for me to convert an existing form rather than building one from scratch?"The good news is, yes, you can. Changing the form layout can be don...

How to integrate BluePay with your form?

BluePay is one of the best payment gateways for you because of its fast and secure payment processing. BluePay has emerged as a top choice for merchants and suppliers throughout the US and Canada with its omnichannel capabilities. BluePay has many pa...

Adding a form to your Cargo site

Cargo is a web platform that enables users to publish a wide variety of visual content with ease.Now you can add your own custom form to your Cargo site.Here's how:1.  Get your form's iFrame embed codes&am...

How to integrate Worldpay US with JotForm?

Worldpay US help you to provide the best business credit card processing payments solution for you. In the future, you just need to focus on marketing and increase increasing your sales. Worldpay US protects your customer data and reduces liability w...

How to View Your Forms and Submission Data in JotForm Mobile Forms App

You've logged into your JotForm account through the app. Now what?  There are quite a few features packed into JotForm Mobile Forms, so we've created this guide to help you out.If you haven't downloaded, installed, and synced the a...

About Us

A Short History It was a dark and stormy day at the office. The year was 2006, and Aytekin Tank was working as a software consultant in New York City. He kept running into the same pain point at work. Coding online forms was such a time suck...

What's New in JotForm 3.0?

NOTICE: Our system now offers JotForm Version 4.0.Improved Online Form BuilderWe've made many improvements to our online form builder technology. User testing showed us that the one feature that most improved the user experience is the unlimited undo...

How to integrate Chargify with your form?

Integrate your forms with Chargify and allow your customers to pay with credit cards. Chargify provides a lot of advantages in the recurring billings such as Trial Periods, Setup Fees, Billing Expirations, Calendar Billing etc.Set up free or paid tri...

Setting up the Continue Forms Later Feature in Card Forms

Allowing respondents to save their progress and continue later requires a 2-form setup with Page Break elements. Long time users of JotForm are familiar with this configuration and have been using this approach ever since.Newcomers need not to worry ...

How to integrate Chase Wepay with JotForm?

Chase Wepay is a trusted partner for us that works with users to make payments easy and profitable for you. More than a thousand top platforms already use Chase Wepay to make payments seamless, simple and safe. Integrated payments let you to...

How to View and Let Users Fill the Forms Using The JotForm Mobile Forms App

Sometimes you might be on the go and you probably don't have your computer with you but with all things considering you most likely have your phone or tablet with you.In such cases and for some reason if you are that one person that you want to show ...

How to integrate PayU with Jotform?

PayU is an easy, secure and effective tool that provides getting paid online. PayU is a leading financial services provider in global growth markets. They use their expertise and heritage in cross border and local payments to extend...

How to integrate CardConnect with your forms?

CardConnect is a simple and secure online payment gateway. You can collect your payments from your forms by integrating CardConnect. Since CardConnect inception in 2006, CardConnect have been developing advanced payment solutions backed by patented, ...

How to integrate 2Checkout with your form?

Since JotForm is now integrated with 2Checkout, it can serve as a portal from which you can conduct transactions through 2Checkout. Submission data is conveniently stored in your JotForm dashboard and can also be emailed to you directly, as well.&...