Setting Up Email Notifications

Setting up email notifications on your web forms is easy as 1-2-3. You'll be able to get email notifications whenever a response comes to your web form and check out the response from wherever you are.IMPORTANT NOTICE: If you are trying to ...


Explanation of Email Notification and Autoresponder Settings

JotForm has two email alerts that you can setup. We have the "Notification Email" and the "Autoresponder Email".When you receive a notification email, you can reply and make sure it's received by the person who submitted your form. It's the same if y...


Send Notifications to Multiple Recipients

If you'd like notification emails to be received on multiple email addresses, follow these steps:1. While on the form builder, click the Emails button from the toolbar2. Place your mouse over the notification and click on EDIT button3. ...


How to Delete Notifications/Autoresponder

JotForm Notification contains E-mail Address(es) which receives submissions data  when the user submitted a form. Some users created many Notifications for Multi-Recipient purposes but don't know how to delete them when any longer needed. So, ho...


Whitelisting JotMails IP Addresses

Please contact with your email provider and request them to add JotForm's IP addresses to their whitelist. It is also a good idea to add noreply@jotform.com to your Contacts Lists and whitelist our common domain names you see on this user guide ...


How to Send Email Based on User's Answer

If you want to send email based on users answer, follow these steps.1. First, if you want to send emails with different content, you can create multiple notifiers like the following and customize each of them. If not, then you can stay with using sin...


How to View All Your Form Email History

It is important to know what is the status of your form email so we have added a great tool for you check it from your account. Using this tool, you can find out whether the email is successfully sent to your recipient email address or have failed fo...


How to Hide Empty Fields on Email Alerts

Update: On the new preferences wizard, this option is already enabled by default so you don't need to do any further configuration in your form.Let's say you have a form with lots of questions, but not all of them are required to be filled. When they...


How to Catch User's Browser Info

Having every bit of information on an end user  using the form is crucial in managing user expectations and providing better user's experienced. This guide will show how to get the most information out of your form users through the Browser...


How to Strip Headers from Postal Addresses in Email Alerts

The Address Tool is a great way to quickly insert a postal address into a form. However, by default, notifications include the headers such as:-Street Address-Street Address Line 2-City-State/Province-Postal/Zip Code-Country. Whil...


Add a Submission Date on Email Notification

You may need to add submission dates in email notifier or in your Thank You message. In order to accomplish this, use {DATE} tag like the following.If you use {DATE} without a parameter in your template it will be automatically re...


Capitalizing the First Letter of Every Field Value on Email

If you want to have the 1st letter of the name or every field value in your e-mail notification to appear as capitalized then add CAPITALIZE: prefix in the field variable.Example:{fullName} should be changed to {CAPITALIZE:fullNam...