User Guide

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How to Cancel a Subscription and Downgrade Back to Free

If you want to cancel your subscription, please follow the steps below:1. Make sure you are logged in using your JotForm account/username at http://www.jotform.com/login 2. First, click the human icon shape at the top right corner and click the ...

How to Upgrade My Account

***IMPORTANT NOTICE: Make sure you are logged into your JotForm Account before proceeding. Also, please note that All Subscription Plans are Automatically Recurring meaning they will re-bill you in the future on the Date of Purchase unless you c...

Understanding Your Account Usage and Limits

Confused on how your account limits work? Don't worry, in this guide we got you covered. Here, we will help you understand the different limits that your account has based on the subscription or plan that you are into.First, please visit our PRICING ...