User Guide

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Setting up Email Notifications

Setting up Email Notifications on your web forms is as easy as 1-2-3. You'll be able to get emails whenever you receive a response from your web forms including checking them out from almost anywhere.IMPORTANT NOTICE:If you're trying to test the emai...

How to Add a Custom Sender Address to an Email Alert

You can have email notifications with a custom sender email address. This option sends the email alert on behalf of you but will still come from JotForm's mail servers. To begin, please follow the steps below:1. In the Form Builder, clickSettingsin t...

How to Edit/Delete Sender Emails on SMTP Settings

If you have added your own SMTP settings for a Custom Sender Email in your email notifications, here's how you can manage them.1. Click theUserIcon found on the top navigation menu.2. Click "Account" to open the Account Settings page3. Sele...

Set The Sender Email Address With Mandrill Account

NOTE- Yahoo users:In an attempt to stop fraudulent emails, Yahoo changed its DMARC authentication policy to reject emails that claim to come from yahoo.com but actually originate at non-Yahoo servers.So,if you are using Mandrill to setup JotForm emai...